Top Operations & Support Jobs in Orlando, FL

Provide remote technical support and troubleshooting for customer environments running Linux, OpenStack and Kubernetes (MOSK). Triage IaaS issues, reproduce bugs in labs, own escalations, coordinate with engineering, perform DC ops tasks (firmware, hardware), handle networking and alerting, participate in on-call rotation, and use automation/AI tools to improve resolution efficiency.

Handle inbound and outbound collections calls to resolve delinquent accounts: collect payments, negotiate arrangements, document interactions, meet KPIs, and maintain FDCPA and government compliance while protecting customer data in a remote role.

Provide high-level executive support to the CEO and CFO by managing complex calendars, coordinating travel and events, preparing materials, drafting communications, capturing meeting outcomes, and enabling leadership alignment. Serve as a trusted gatekeeper, anticipate needs, handle confidential information, and ensure execution of priorities across the organization.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Internal Audit Program Manager leads risk management strategies, oversees audit teams, ensures compliance, and designs processes to detect and prevent fraud in cash transfer operations.

The NetSuite Consultant will lead client subscriptions, configure and test NetSuite modules, and train end users, focusing on Suitebilling and ARM.

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.

The Director of Salesforce Applications leads technical and strategic initiatives for the Salesforce ecosystem, ensuring alignment with business goals while managing a high-performing team and overseeing project implementations across multiple Salesforce clouds.

The Director of RCM Analytics leads client revenue cycle performance, maximizing operational efficiency through analytics and team coordination while managing client expectations and system configurations.