Top Operations & Support Jobs in Orlando, FL

Manages fundraising operations, donor data, gift processing, reporting, audits, donor inquiries, grant calendars, registrations, and development team coordination. Supports donor stewardship, funder research, grant submissions, team events, and cross-functional troubleshooting. Requires Salesforce and EveryAction expertise, strong organization, communication, recordkeeping, and commitment to social, racial, and economic justice.

Own the weekly renewal forecasting process, including Salesforce data integrity, ATR model maintenance, forecast tooling, leadership reporting, and renewal save programs. Build weekly forecast narratives, resolve linking and amendment issues, maintain Google Colab and analytics workflows, and coordinate Renewals, Customer Success, Sales, and Finance stakeholders to improve forecast accuracy and target visibility.

Supports Microsoft partners across Asia by coaching them on investment programs, pipeline management, co-sell readiness, and deal progression. Manages operational requests, mailbox activity, data hygiene, documentation, dashboards, KPI reporting, and business reviews. Serves as a liaison between partners and Microsoft stakeholders, identifies performance trends, recommends improvements, and helps partners navigate internal processes and escalation paths.

Manages ServiceNow queues, ticket triage, assignments, SLA and KPI reporting, account submissions and recertifications, vulnerability coordination, AWS Health Alerts, system and website monitoring, service account password changes, audit artifact collection, and AWS/Azure inventory reporting. The role coordinates with security, engineering, administration, and business stakeholders to resolve alerts, track remediation milestones, and support federal cloud operations.

Executive Assistant supporting company founders with business, personal, and operational tasks. Responsibilities include project coordination, expense reporting, travel planning, scheduling, event management, communications, confidential information handling, and follow-up tracking. The role requires strong organization, accuracy, discretion, communication, spreadsheet skills, flexibility, and the ability to work independently in a fast-paced remote environment.

Leads business operations, delivery, staffing, financial performance, and culture for a digital Products & Platforms pod. Owns P&L, forecasting, resource planning, client growth, scoping, SOWs, technical roadmaps, project health, risk mitigation, and executive stakeholder relationships. Partners with design, engineering, strategy, HR, and leadership to deliver complex digital products and platforms profitably and predictably.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.

Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.

Provide specialized technical support for accounting, payments, billing, reconciliation, reporting, and related financial workflows. Independently investigate complex cases, trace transactions across systems, identify discrepancies and risks, communicate with clients, de-escalate issues, and escalate appropriately. The role also contributes to documentation, recurring issue analysis, and improvements to Accounting and Payments support.

Moderate Udacity scholarship communities by monitoring forums, enforcing community guidelines, providing non-technical student support, encouraging engagement, reporting issues, and coordinating with Community Managers and Udacity representatives. The role requires daily online availability, including evenings and weekends, and is performed remotely as a part-time external contractor.