Top Operations & Support Jobs in Orlando, FL

Supports multiple senior leaders by managing complex calendars, coordinating meetings across global time zones, preparing agendas and materials, tracking notes and action items, arranging domestic and international travel, processing expenses, and assisting with onboarding, events, facilities logistics, and team operations.

Coordinates repossession and vehicle remarketing activities for delinquent accounts. Responsibilities include member and vendor communication, account reviews, required letters and scrubs, inventory and status monitoring, workflow issue resolution, escalation, and compliance with lending regulations and company policies.

Provides first-line technical support for Mogli’s Salesforce-based SMS and WhatsApp application through multiple communication channels. Troubleshoots and escalates client issues, configures products and basic automations, maintains Salesforce Cases, develops knowledge-base content, tests product releases, and communicates Salesforce and product changes. The role also advocates for clients, contributes to process improvements, and collaborates with support, product, engineering, and account teams in a remote environment.

Own cross-functional go-to-market strategy and operations initiatives from planning through adoption. Responsibilities include account targeting, territory and target-list development, funnel and process optimization, Salesforce and HubSpot workflows, AI-enabled automation, reporting, and pipeline performance improvement. The role also runs the weekly revenue leadership operating rhythm, prepares metrics and pre-reads, tracks decisions and owners, and drives execution across marketing, SDR, sales, and revenue teams.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Provide proactive administrative support to the CEO and COO by managing calendars, meetings, travel coordination, documents, communications, expenses, events, and special projects. The role tracks commitments, follows up with stakeholders, supports company applications, maintains confidentiality, coordinates executive initiatives, and represents the organization with external contacts. Success requires strong organization, judgment, communication, technical aptitude, and the ability to manage competing priorities independently in a remote environment.

Own patient and clinic scheduling, coordinate clinician coverage, resolve operational issues, improve and document workflows, and partner with Product and Engineering on automation. Analyze operational data, monitor automated systems, manage exceptions, and lead special projects that improve efficiency and scalability across the healthcare technology business.

Own customer experience and GTM operations by translating business needs into scalable workflows, automations, and systems improvements. Administer Salesforce, troubleshoot GTM tools, build reporting and documentation, and evaluate AI-assisted workflows using LLMs and automation platforms. Lead cross-functional projects, standardize processes, and improve system reliability, reporting clarity, and operational impact.

Provides remote IT support for workstations, servers, printers, business applications, Microsoft 365, Azure, virtualization, and networking. Troubleshoots Windows and macOS issues, supports clients with little assistance, and serves as an escalation point for technicians. Participates in after-hours and weekend on-call rotations while meeting ticket quality, utilization, customer satisfaction, and resolution KPIs.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.