Top Operations & Support Jobs in Orlando, FL

Provides Salesforce administration and end-user support, including onboarding and offboarding, ticket troubleshooting, reporting, data imports, Flow configuration, training, documentation, testing, and system updates. The role maintains data integrity, coordinates with developers, supports acquisitions and integrations, and contributes to continuous improvement. Requires Salesforce CRM experience, Platform Administrator I certification, strong communication and analytical skills, and the ability to work independently and cross-functionally.

Provides proactive executive and administrative support, including complex calendar management, meeting and Board preparation, stakeholder coordination, travel logistics, communications, action-item tracking, and confidential information management. Uses AI and automation tools to improve workflows, summarize information, draft materials, and enhance executive effectiveness. Supports senior leadership in a fast-paced, global technology organization while coordinating special projects and ensuring follow-through.

Leads Americas revenue operations across forecasting, territory and quota design, sales operations, commercial operations, partner operations, reporting, and CRM transformation. Partners with the regional CRO and global operations teams to improve revenue execution, build scalable processes, lead systems integrations, and develop a multi-layer operations organization across regions and time zones.

Leads North American revenue operations, including forecasting, sales planning, quota modeling, performance analytics, executive reporting, compensation analysis, and sales acceleration programs. Partners with Sales, Finance, HR, and vendor teams to improve forecast accuracy, pipeline growth, accountability, incentive effectiveness, and commercial execution. Establishes scalable processes, governance frameworks, dashboards, and performance metrics while influencing senior leaders across a matrixed organization.

Coordinate domestic and international corporate travel, including airfare, lodging, ground transportation, group itineraries, and urgent changes. Support employees with Concur Travel and Concur Expense, provide training, troubleshoot issues, maintain travel documentation, and ensure policy compliance. Manage vendor relationships, negotiate rates and agreements, support travel reporting and reconciliation, and improve travel processes, costs, and traveler experience while handling confidential information.

Serves as the company’s first point of contact by welcoming guests, directing calls, managing bookings and reminders, handling administrative tasks, distributing mail, and supporting meetings and events. Requires professional communication, strong organization, customer service experience, proficiency with office software, and the ability to prioritize tasks in a fast-paced environment. Standard business hours are required, with occasional weekend availability.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Supervise Post Closing Specialists supporting escrow officers with funding and post-closing transactions. Manage staffing, hiring, onboarding, schedules, training, performance, workflow, escalations, customer issues, and process improvements. Analyze feedback and reports, collaborate with stakeholders, maintain service quality, and ensure efficient transaction support in a remote, high-volume environment.

Build full-funnel reporting connecting marketing activity to sales opportunities and revenue. Define attribution and shared metrics, improve lead scoring and Salesforce workflows, measure campaign ROI, and create executive dashboards in BI tools. Analyze data to uncover insights and support forecasting across marketing, sales, customer success, and revenue operations. The role requires strong analytical, marketing, stakeholder management, and SaaS experience, with curiosity about AI.