Top Operations & Support Jobs in Orlando, FL

Supports public sector contract reporting, compliance, registrations, product and pricing updates, government bids, dealer coordination, and contract documentation. Monitors GSA e-Buy postings, maintains insurance and website information, processes deal sheets, manages authorized dealers and contract products, and assists with government RFPs and purchaser inquiries. Requires strong communication, writing, attention to detail, Excel and Google Suite proficiency, and familiarity with contracts or government procurement processes.

Lead a team executing call monitoring and quality assurance to ensure accurate, consistent, and risk‑aware evaluations. Partner with operations, compliance, and training to drive coaching, remediate risks, support audits, deliver trend reporting, and continuously improve monitoring criteria, processes, and controls in a regulated environment.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Own and optimize DBeaver’s HubSpot and go-to-market technology stack across Marketing, Sales, and Customer Success. Responsibilities include HubSpot administration, data governance, workflow and lifecycle design, integrations with Clay and Unify, GTM play orchestration, documentation, QA, prioritization, and cross-functional systems enablement. The role manages a 250K-plus contact environment and drives scalable, measurable pipeline and lifecycle impact.

Leads operations and go-to-market performance for the AEC business unit, including revenue forecasting, growth strategy, marketing, B2B partnerships, customer support, vendor management, and cross-functional execution. Oversees operational processes, compliance, course delivery, strategic projects, platform initiatives, KPI reporting, and continuous improvement across multiple brands. Partners with centralized teams, develops staff, and drives revenue growth, efficiency, customer satisfaction, and organizational alignment.

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Manage complex, high-value insurance claims involving significant legal, financial, and reputational exposure. Lead investigations, coverage and liability analysis, reserving, litigation strategy, negotiations, and claim resolution. Direct defense counsel, collaborate with underwriting, reinsurance, agents, vendors, and legal teams, and serve as a claims subject matter expert. Mentor colleagues, improve workflows and training, provide reporting, support policy and underwriting improvements, and participate in industry education.

Provide corporate travelers with expert consultation and booking services for domestic and international air, rail, road, and lodging. Use Galileo and other GDS platforms to arrange complex itineraries, comply with travel policies and regulations, resolve issues, anticipate traveler needs, and identify additional services. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation that includes afternoon and weekend shifts.

Provides bilingual English and Spanish technical customer support via email, SMS, and phone. Troubleshoots customer issues using internal documentation and tools, documents interactions and resolutions in Salesforce, escalates complex problems, and collaborates with support teams to improve service delivery and customer satisfaction.

The Business Analyst elicits and analyzes domain requirements, business rules, workflows, and stakeholder knowledge for government software engagements. The role produces validated documentation, identifies gaps and ambiguities, tracks changes, facilitates stakeholder sessions, and ensures developers and QA teams have accurate requirements. This remote position requires collaboration across business and technical teams, Agile/Scrum familiarity, strong documentation skills, U.S. citizenship, and eligibility for Public Trust determination and DoD system access.