The Front Desk Receptionist at Sean Haubert will act as the first point of contact for clients and guests. This critical role requires outstanding communication skills, a professional demeanor, and exceptional organizational abilities. Being the face of our company, we are looking for a friendly, out-going individual who enjoys working in a team context, has a keen attention to detail, and is comfortable managing multiple tasks at once. A successful candidate will be well-presented, possess excellent telephone ethics, and above all, have a sincere passion for providing excellent customer service.
Responsibilities:
Receive and welcome all guests professionally and warmly
Answer and efficiently direct incoming calls
Manage bookings, appointments, and reminders on the company's scheduling software
Support administrative tasks including copying, filing, and mail distribution
Assist in the execution of events, meetings, or company functions
Help team members with various tasks as needed
Qualifications:
High School diploma - Knowledge in Administration or related field is advantageous
Having a minimum of 2 years experience in customer service or a similar role
Proficiency in using office software like MS Office Suite (Word, Excel, Outlook)
Excellent communication skills, written and verbal
Professional appearance and attitude
A proven ability to prioritize tasks in a fast-paced environment
Successful track record in delivering excellent customer service and response management
Availability during standard business hours; some weekends may be required
Benefits:
Full-time position with a competitive health and benefits package
Opportunity to develop professional and communication skills
Positive and engaging team work environment
Training and professional development opportunities
Flexible scheduling and time-off policies
The front desk receptionist's role is truly the heartbeat of our organization. We value our employees and strongly believe in fostering a strong, collaborative, and supportive working culture. If you believe you possess the skills and aptitude we're looking for, we would love to hear from you
Skills Required
- High school diploma
- Minimum 2 years of customer service or similar experience
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Professional appearance and attitude
- Ability to prioritize tasks in a fast-paced environment
- Proven record of delivering excellent customer service and response management
- Availability during standard business hours, with some weekends
- Knowledge of administration or a related field
What We Do
The Call Firm (TCF) is a U.S.-owned and operated business process outsourcing provider headquartered in Scottsdale, Arizona, with locations in Arizona and Georgia. Specializing in 24/7 contact center solutions, live chat support, financial services, and secure data management, TCF supports approximately 1,500 customers. Its U.S.-based teams deliver outsourced customer support, sales, and back-office solutions that help clients gain efficiencies while cutting costs in a competitive business environment.
