Top Operations & Support Jobs in Orlando, FL

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Manage personal injury pre-litigation cases by opening insurance claims, coordinating with carriers, requesting and tracking medical records and police reports, resolving liens and subrogation issues, and preparing cases with lead paralegals for demand drafting. The role focuses on identifying operational bottlenecks, maintaining timely and complete case information, and communicating effectively with clients, attorneys, and partners in a fast-paced, high-volume environment.

Provides front-desk and administrative support at a Naval Research Laboratory facility. Responsibilities include greeting visitors, managing calls and mail, scheduling conference rooms, preparing meeting minutes and correspondence, maintaining records, and supporting general office operations while following Navy, DoD, cybersecurity, and OPSEC requirements.

General application for candidates interested in current or future opportunities with PROtect. The company regularly hires NDT Technicians, Technician Assistants, LDAR Technicians, and other field, technical, and professional roles across multiple locations. Applicants’ information will be reviewed by the recruiting team and matched to suitable openings as they become available.

Sets up and maintains online-learning course content across student information systems, learning management systems, archives, dashboards, and related tools. Configures LMS integrations, prepares multimedia assets, verifies data, tracks asset usage with SQL and analytics, resolves technical issues, and produces workflow reports. The role requires strong organization, technical aptitude, collaboration, adaptability, and experience with online-learning systems.

Lead marketing operations for a B2B software company by managing lead, user, and account lifecycles; funnel definitions, scoring, routing, attribution, reporting, and forecasting. Build revenue-loss and budget-to-revenue models, guide global marketing planning, lead performance reviews, and use buyer intent, product engagement, AI, and automation to improve outreach and revenue growth. Own Salesforce and marketing automation systems while partnering with sales and revenue operations.

Handle confidential workplace and ethics hotline calls in a bilingual contact-center role. Guide reporters through structured interviews, accurately document sensitive information, maintain strict confidentiality, provide empathetic customer service, and adapt to changing schedules in a 24/7 remote operation. The role requires emotional resilience, multitasking, accurate typing, familiarity with Microsoft Office and proprietary software, and a secure home workspace.

Manage end-to-end lump-sum and limited-benefit relocation cases, advising employees on mobility benefits, relocation planning, resources, and policy compliance. Coordinate with clients, internal teams, and external suppliers; monitor case progress, resolve issues, maintain records, and communicate through phone and email. The role also supports reporting, training, operational initiatives, and continuous improvement while delivering a positive customer experience.

Provides phone, chat, and email support for e-commerce customers, answers product and purchasing questions, supports self-service and automation initiatives, identifies customer interaction trends, and assists with website updates and training course materials. The role requires clear communication, accuracy, problem-solving, flexible scheduling, and collaboration with sales, internal teams, and vendors.

Manages complex, high-severity casualty claims from investigation through resolution. Responsibilities include coverage and liability analysis, reserve evaluation, settlement negotiations, claim strategy, collaboration with counsel and experts, regulatory compliance, recovery opportunities, and mentoring less experienced professionals. The role handles bodily injury, construction defect, and property damage claims while communicating developments to internal and external stakeholders.