Case Manager

Posted 21 Days Ago
Hiring Remotely in USA
Remote
60K-85K Annually
Junior
Legal Tech
Finch upgrades your personal injury firm’s pre-litigation playbook with elite paralegals and next-generation AI tools.
The Role
Manage personal injury pre-litigation cases by opening insurance claims, coordinating with carriers, requesting and tracking medical records and police reports, resolving liens and subrogation issues, and preparing cases with lead paralegals for demand drafting. The role focuses on identifying operational bottlenecks, maintaining timely and complete case information, and communicating effectively with clients, attorneys, and partners in a fast-paced, high-volume environment.
Summary Generated by Built In
About Finch

Our mission is to make justice radically more accessible to every American household.

We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.

Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.

Explore life at Finch for more.

This Role

Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.

What You'll Do:
  • Open insurance claims and manage communication with carriers

  • Request, track, and follow up on medical records and police reports

  • Monitor lien and subrogation issues, ensuring timely resolution

  • Partner with lead paralegals to prepare cases for demand drafting

  • Identify and fix operational bottleneck.

Your Team: Legal Operations

Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.

You Might Be a Fit if You:
  • Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling

  • Are process-driven and detail-oriented

  • Communicate effectively with both clients and attorneys

  • Thrive in fast-paced, high-volume environments

  • Are bilingual in Spanish/English (preferred, not required)

Compensation

$60,000 – $85,000 annual salary + equity

Additional benefits include:
  • 100% coverage for health, dental, and vision

  • 401(k) retirement plan

  • Flexible PTO (we trust you to take the time you need)


Skills Required

  • 2+ years of experience in personal injury law, legal operations, case management, or claims handling
  • Process-driven and detail-oriented
  • Effective communication with clients and attorneys
  • Ability to thrive in fast-paced, high-volume environments
  • Bilingual Spanish/English

Finch Legal Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finch Legal and has not been reviewed or approved by Finch Legal.

  • Healthcare Strength — Employer job postings repeatedly indicate 100% employer-paid medical, dental, and vision coverage. Such comprehensive coverage is emphasized across multiple roles.
  • Equity Value & Accessibility — Many roles explicitly include equity alongside base salary. This signals a total-comp approach that offers upside participation.
  • Leave & Time Off Breadth — Listings call out flexible or unlimited PTO. Time-off language stresses autonomy to take needed time.

Finch Legal Insights

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The Company
HQ: Kill Devil Hills, NC
Year Founded: 2024

What We Do

Finch upgrades your personal injury firm’s pre-litigation playbook with elite paralegals and next-generation AI tools so that you can get more done without changing how you work. We build a pre-litigation playbook around your firm’s process and integrate with your case management system, so there are no new tools to learn.

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