Top Tech Jobs & Startup Jobs in Orlando, FL

Provides internal IT help desk support, endpoint configuration, hardware and peripheral maintenance, asset inventory, documentation, and technical project assistance. Manages security patching, assessments, penetration testing, monitoring, incident response, security policies, and employee awareness training across Mac, Windows, and Linux environments. Troubleshoots operating systems, applications, networking, VoIP, conferencing systems, and office equipment while supporting automation and technology deployments.

Own a regional mid-market SaaS customer portfolio of 16–50 locations. Build executive relationships, drive product adoption, retention, expansion, and referrals, identify churn risks, lead strategic business reviews, facilitate demos, manage escalations, and coordinate cross-functional teams. The role requires consultative account management, strong communication, independent prioritization, and the ability to influence senior decision-makers.

Staff Software Engineer responsible for leading design and delivery of large-scale order platform capabilities spanning cloud and point-of-sale systems. The role drives architecture, performance, reliability, API design, code quality, incident response, and technical roadmap alignment. It also requires cross-team collaboration, domain expertise in order processing and synchronization, mentoring engineers, and using AI-assisted development tools to improve productivity.

Leads the end-to-end operating model for Toast’s customer support organization, including staffing, workflows, service segmentation, workforce planning, quality, analytics, and performance measurement. Owns AI transformation across chat, voice, agent-assist, and automation, while partnering with Product and Engineering on support systems. Establishes voice-of-customer feedback loops, manages vendors and BPO partners, communicates performance to executives, and builds a high-performing operations leadership team.

Handle high-volume inbound roadside assistance calls, gather vehicle and location details, dispatch tow and service providers, de-escalate distressed customers, and track service progress using multiple digital systems. The role requires accurate multitasking, empathy, sound judgment, reliable schedule adherence, and effective remote collaboration. Associates must provide compliant home-office equipment, complete mandatory training, work full time with weekend flexibility, and support 24/7 roadside operations.

Designs and deploys secure, scalable solutions for military and operational customers. Responsibilities include technical discovery, infrastructure validation, network configuration, deployment readiness, security accreditation support, API and data integrations, technical demonstrations, pilot deployments, and translating field experience into reusable implementation patterns. The role partners with Sales, Platform Engineering, SRE, Cybersecurity, Product, and customers, and requires 30–50% travel.

Own complex software systems and critical workflows end-to-end while ensuring reliability, performance, security, and maintainability. Lead architectural decisions, mentor engineers, manage incident response, improve system health, and communicate effectively with technical and non-technical stakeholders. The role requires extensive Ruby on Rails, AWS or equivalent cloud infrastructure, Linux production operations, frontend development, relational databases, testing, CI/CD, and observability experience.

Supports global accounts receivable and cash application across entities, currencies, and bank accounts. Responsibilities include resolving unapplied cash, reviewing Concur expenses, preparing reconciliations, assisting with month-end close and journal entries, supporting audits, and improving finance processes. The role also reviews Salesforce-to-NetSuite sales orders and helps standardize accounting operations across global entities.

Provides multichannel customer support for corporate business travel, including booking and modifying complex international itineraries across air, rail, ground transport, and lodging. Enforces corporate travel policies, delivers VIP and executive concierge service, monitors disruptions and safety risks, and proactively reroutes travelers. Requires strong communication, active listening, problem-solving under pressure, technology proficiency, and high booking accuracy. Includes eight weeks of training and hybrid work three days per week.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Own the security architecture and implementation of Datadog’s Bits Code cloud coding agent from design through production. Build threat models for agentic risks such as prompt injection, secure untrusted workload execution through sandboxing, develop security libraries, guide engineering processes, and support production operations. Collaborate across engineering, product, infrastructure, and security teams while making pragmatic trade-offs and participating in on-call responsibilities.

Leads territory sales for LiftMaster CAS and PAS products by managing prospect pipelines, guiding regional sales strategy, presenting to partners and customers, analyzing market data, developing dealer relationships, and mentoring sales teams. The role requires extensive domestic and international travel, CRM activity tracking, product expertise, and cross-functional project leadership.