Top Director of Operations Jobs

Lead regional clinical services and supervise nurse case managers to ensure quality home care, regulatory compliance, staffing, performance improvement, budgeting, training, and community collaboration. Oversee documentation, incident reporting, credentialing, on-call coverage, and participate in marketing and discharge planning. Travel to regional sites as needed.

Lead platform business operations and enablement for a global multi‑ERP SAP S/4 HANA transformation. Drive user adoption, persona‑based training and security provisioning, intake and enhancement processes, regression testing, error resolution, and transition from deployment hypercare to steady-state operations while partnering with stakeholders and program teams.

Lead regional Project Farma market operations in Raleigh: drive revenue growth, manage P&L and talent, ensure high-quality CQV delivery, oversee resource allocation, client relationships, and regulatory-compliant project execution.

Lead full-cycle accounting, FP&A, billing, and cash management. Own month-end close, financial reporting, revenue recognition (ASC 606), invoicing, collections, tax/audit coordination, and financial modeling. Build processes, controls, and board-ready materials; potentially grow a finance team.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Lead and grow the Americas Technical Program Management team and partner with the VP to run Engineering Business Operations. Establish operating models, governance, metrics, planning cadences, and executive communications. Drive cross-functional program execution, workforce planning, and organizational effectiveness across globally distributed teams, serving as a strategic advisor to engineering leadership.

The Director of Finance and Operations leads financial strategy, operational efficiency, regulatory compliance, and financial oversight across global operations, partnering with executive leadership for sustainable growth.

Serve as an internal consultant driving end-to-end strategy and operations projects: diagnose problems, map processes, recommend improvements, manage cross-functional execution, measure impact, and communicate results to leadership. Lead structured problem-solving, project planning, and stakeholder alignment while scaling early-stage business functions and operating as both advisor and hands-on executor.

Lead and scale advanced manufacturing operations, owning safety, quality, delivery, cost, and customer satisfaction. Drive operational transformation through automation, digital manufacturing, AI/analytics, and continuous improvement. Oversee supplier quality, materials qualification, production planning, and workforce development while partnering cross-functionally to support capacity expansion and business growth.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

Senior operations leader responsible for overseeing inbound/outbound warehouse, transportation, fleet, facilities, and related teams. Manages budgets, KPIs, safety/compliance (OSHA, DOT, FDA, USDA), audits, emergency response, continuous improvement, labor relations, and cross-functional collaboration. Builds and develops operations management talent and prepares for advancement to Vice President of Operations.

Lead strategic and operational management of a new Indium Phosphide wafer fab, overseeing startup, commissioning, production ramp, and high-volume manufacturing. Drive operational excellence via Lean/Six Sigma, SPC, DOE, and yield improvement, ensure quality and ISO compliance, manage cross-functional teams, and report production performance to executive leadership.

Lead Pelago's shift to an AI-native operating model, own the Archie AI agent product roadmap, build AI-powered workflows, manage KPI/OKR governance and analytical frameworks, and drive high-leverage cross-functional strategic initiatives from problem framing through execution.

Lead commercial and operational execution of semiconductor backend manufacturing, managing OSAT relationships, sourcing/contract negotiations, supply chain execution, cost reduction (COGS), and ramping assembly/test from NPI to high-volume production while aligning budgets and KPIs.

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Lead transformational change at a 24/7 dairy manufacturing site: rebuild culture, drive operational excellence, implement AI/Industry 4.0 automation, own P&L and capital budgets, manage union and non-union teams, and ensure safety, quality, and customer service while improving yield and reliability.

Lead development of AI systems that monitor and evaluate millions of member interactions, drive performance of high-volume voice and chat agents, and build coaching workflows and visualizations to improve frontline and AI agent outcomes. Embed with frontline teams, scale reusable frameworks across functions, and manage a small team of operators and agent builders to ensure adoption and impact.

Lead enterprise People Operations, HR service delivery, and HR platform governance (ServiceNow HRSD, Oracle HCM). Oversee employee lifecycle transactions, data integrity, compliance, analytics, vendor relationships, and operational KPIs. Drive automation, workflow improvements, AI-enabled self-service, and continuous process improvement to enhance service delivery and employee/manager experience.

Lead day-to-day operations across Client Activation & Support, Audit, Content/Social, Co-Op, and Project Management. Manage and develop team leads, enforce SLAs and quality standards, drive process improvement and KPI reporting, support recruiting and vendor/invoice oversight, and ensure cross-functional alignment while reporting performance to the Sr. VP of Operations.

Lead end-to-end e-commerce order and fulfillment operations, owning OMS logic, vendor and carrier relationships, fulfillment center performance, procurement of packaging/gifts, BI dashboards, and cross-functional partnerships with product, engineering, and member experience to meet SLAs and reduce costs.

Lead and scale the RevOps operating system for GTM: define KPIs, build forecasting models, ensure data and systems integrity, diagnose gaps, create dashboards, drive cross-functional alignment, and support predictable revenue growth.

Lead the creation of a centralized HR Operations and Total Rewards Center of Excellence. Design compensation philosophy, job architecture, benefits harmonization, and incentive programs. Drive HRIS consolidation onto ADP, establish HR data governance, build HR analytics and reporting, and partner with HRBPs to standardize policies and processes.

Oversee all operational, maintenance, custodial, grounds, safety and contracted services for the outlet center. Manage budgets, capital plans, preventative maintenance, vendor contracts, construction coordination, regulatory compliance, emergency response, and lead onsite operations staff to ensure a safe, attractive shopping environment.

Lead and manage integration of acquired companies/assets into Operations, coordinating cross-functional teams, ensuring Day 1 readiness, preserving business continuity and quality, building integration plans, driving process/tool improvements, and managing integration risks and synergies across Finance, R&D, Commercial, and Operations.

Lead and scale a unified Revenue Operations function across Sales, Marketing, and Customer Success. Own GTM strategy, forecasting, territory design, quota and compensation, deal desk, GTM systems (Salesforce/HubSpot), quote-to-cash automation, and cross-functional enablement. Build and mentor a global ops team, deliver pipeline and performance insights, and drive change management to improve revenue growth, productivity, and commercial execution.