Top Director of Operations Jobs

Leads hotel rooms operations, profitability, revenue performance, guest satisfaction, and department teams. Develops and executes operational strategies, monitors budgets and labor costs, addresses service issues, manages guest feedback and complaints, and ensures consistent brand standards. Oversees employee development, performance reviews, communication, policy enforcement, and implementation of business initiatives across Rooms and related guest-service areas.

Leads Thornburg’s marketing technology, digital operations, website administration, workflow automation, reporting, content governance, and vendor relationships. The role improves digital platform effectiveness, advisor engagement, content discoverability, compliance, and execution efficiency. Responsibilities include managing marketing systems, developing operational dashboards, optimizing website publishing and taxonomy, coordinating cross-functional teams, and leading digital marketing and operations resources.

Leads global financial operations across accounts payable, accounts receivable, revenue operations, billing, collections, disbursements, and cash flow management. Oversees financial systems, automation, reporting, internal controls, compliance, vendor processes, and process improvement. Builds and develops high-performing teams while partnering with executive leadership, Accounting, FP&A, Sales, Procurement, Legal, and IT to support scalable financial performance.

Leads strategic technology operations initiatives across Vertex’s Data, Technology and Engineering organization. Responsibilities include improving processes, coordinating enterprise technology deployments, managing integrated planning and prioritization, overseeing stage-gate reviews, tracking operational metrics, maintaining technology roadmaps, and presenting performance to senior leadership. The role partners cross-functionally with technology and business leaders to improve execution, communication, resource tracking, and delivery quality.

Leads business operations across regional dermatology offices in Florida, overseeing patient satisfaction, P&L performance, revenue growth, provider scheduling, labor costs, compliance, budgets, and talent development. Builds partnerships with physicians and business leaders, recruits and retains clinical and administrative staff, and provides on-site leadership across multiple locations, typically four days per week in the field.

Leads global business operations supporting pharmaceutical serialization compliance, freight payment, supplier compliance, and operational efficiency. Oversees cross-functional initiatives, process governance, audit readiness, SLA reporting, continuous improvement, change management, stakeholder relationships, vendor performance, and staff capability-building. Uses operational systems and analytics to improve data quality, compliance, transparency, and decision-making across Global Supply Chain.

Oversee global pharmacovigilance case operations, including ICSR quality, case processing compliance, CAPA management, audit and inspection readiness, vendor performance, operational metrics, and regulatory submissions. Lead root-cause analyses, quality improvement initiatives, and compliance activities while mentoring staff and communicating with senior, internal, and external stakeholders. Manage deliverables for clinical development and marketed products in accordance with FDA, EU, ICH, and company requirements.

Leads the overall performance of an early childhood education school, owning P&L, enrollment growth, staffing, customer experience, compliance, quality, facilities, and operational results. Builds and develops high-performing teams, drives community relationships and demand, uses data to improve performance, and ensures safe, efficient school operations.

Leads workers’ compensation claims operations analytics and continuous improvement. Builds real-time reporting, identifies operational risks and root causes, coordinates cross-functional solutions, and tracks outcomes across spend categories. Partners with Analytics, IT, Product, Data Science, and Shared Services to develop scalable reporting, automation, self-service tools, and AI-enabled capabilities. Establishes business requirements, operating roadmaps, standard work, and governance while developing talent and supporting data-driven decision-making.

Leads global enterprise application development and operations, overseeing SAP ECC on HANA and related systems. Responsibilities include application strategy, delivery, reliability, governance, testing, deployments, patching, compliance, issue resolution, budgeting, staffing, vendor management, and stakeholder engagement. The role ensures business continuity, security, performance, and operational excellence across critical enterprise applications.

Leads FanDuel’s globally distributed Technology Operations organization, setting strategy for reliability, operational readiness, change and release management, incident response, service improvement, and AI-enabled automation. Manages and develops engineering teams, establishes operational metrics, improves self-service and auto-healing capabilities, supports compliance and disaster recovery, and partners with senior business, product, and engineering leaders. Serves as deputy to the SVP of Technology during major incidents and transformation initiatives.

Oversee clinical trial operations, budgets, CRO and vendor relationships, contracts, invoices, change orders, purchase orders, and TMF quality. Partner with Finance, Legal, CMC, and preclinical teams to ensure trials meet timelines, budgets, GCP requirements, and quality standards. Monitor vendor performance, identify operational and financial risks, support inspection readiness, and train new team members on internal processes.

Leads the planning, execution, and delivery of Phase 1 clinical studies in healthy volunteers. Oversees study budgets, timelines, resources, CROs, vendors, compliance, eTMF quality, inspection readiness, risk mitigation, and operational performance. Partners with cross-functional clinical development teams, supports regulatory submissions and inspections, and drives process improvements. Mentors Clinical Operations staff and promotes quality, accountability, and on-time study delivery.

Leads community operations in partnership with clinical leadership, standardizing business processes, optimizing workflows, documenting policies, and implementing technology enhancements. Oversees local staff, manages operational risks and issues, influences cross-functional stakeholders, supports P&L execution, and provides operational guidance across the organization. Requires an advanced nursing credential and significant healthcare and people-management experience.

Leads large, complex military-focused programs and Business Unit operations, supporting senior leadership, program managers, customers, growth pursuits, and enterprise integration. Oversees scheduling, pricing, technical performance, budgets, revenue, profit, bookings, and DSO. Drives AI and automation efficiencies, develops solutions for customer challenges, and coordinates strategy across functional teams. Requires periodic travel to customer and operational locations.

Leads the People Partner function and HR team while advising business leaders on workforce planning, organizational effectiveness, employee relations, compliance, onboarding, immigration support, and talent management. Oversees complex investigations and employment matters, ensures multi-state compliance, improves HR processes, supports succession planning, and develops scalable people practices for organizational growth.

Leads Sales Operations and Customer Service teams, overseeing sales support, customer service, pricing profitability, reporting, commissions, training, onboarding, and process improvement. The role develops staff, enhances customer experience, manages pricing and discount structures, analyzes business metrics, and collaborates cross-functionally with finance, purchasing, category management, marketing, and operations. It requires onsite leadership in Lacey, Washington, occasional field overnights, and travel to warehouses and regional locations.

Leads end-to-end plant operations, manufacturing engineering, site support, financial performance, workforce development, and operational strategy. Owns safety, quality, delivery, cost, inventory, capacity, compliance, continuous improvement, capital planning, and organizational effectiveness. Oversees manufacturing and engineering leaders, drives Lean and Six Sigma initiatives, supports product transfers and site growth, and maintains regulatory, audit, environmental, and EHS readiness in a regulated medical device manufacturing environment.

Lead global cloud and hybrid datacenter infrastructure teams to ensure reliable, scalable, and secure foundational services. Drive cloud governance, FinOps, Infrastructure-as-Code adoption (Terraform/CloudFormation), automation, and collaboration with SRE, security, and product engineering. Manage hiring, performance, and platform modernization for large-scale SaaS environments.

Lead end-to-end operations execution for Arm's cloud AI silicon platforms, managing stakeholders across foundries, OSATs, supply, logistics, quality, test and finance to deliver mass-production SoC programs on schedule and budget.

Leads distribution center operations covering warehouse receipt, inventory, order fulfillment, shipping, fleet management, route planning, and delivery. Oversees regulatory compliance, safety training, staffing, performance management, budgets, operating expenses, facility layout, and process improvement. Partners with sales, merchandising, customers, and vendors to ensure cost-effective, accurate delivery and effective supply chain performance.

Leads commercial property and casualty underwriting operations, including team leadership, talent development, workload and staffing management, portfolio strategy execution, compliance with underwriting guidelines, process improvement, and performance optimization. Uses data-driven insights and market trends to improve underwriting results while collaborating with internal and external partners. Requires substantial middle-market underwriting experience, management capability, strategic thinking, and strong communication skills.

Lead product strategy and portfolio execution for Program Operations within state Medicaid and HHS. Define roadmaps, build business cases, prioritize investments, shape go-to-market plays, and partner across Growth, Technology, Finance, Operations, and clients to modernize operations, improve profitability, ensure compliance, and drive measurable customer and financial outcomes.

Leads corporate strategy and operational priorities for the Employer function. Partners with executives, conducts market and competitive analysis, identifies growth opportunities, develops strategic frameworks, and drives cross-functional initiatives. Acts as a senior leadership advisor, coordinates stakeholders and resources, prepares executive communications, and supports external relationships, industry events, partnerships, and strategic messaging.

Leads PrePass tolling operations, overseeing people, processes, systems, controls, service levels, and performance. Drives operational accuracy, reconciliation, automation, continuous improvement, analytics, capacity planning, and cross-functional transformation. Builds accountable teams, develops managers, establishes KPIs and operating rhythms, manages risk, and ensures tolling services scale efficiently while maintaining customer satisfaction, financial performance, and regulatory compliance.