Top Director of Operations Jobs

Leads the Digital Commons Product Operations team, overseeing client onboarding, migrations, manual integrations, customer lifecycle management, retention, risk mitigation, product workflow collaboration, and cross-functional delivery. Develops managers and associates, sets departmental priorities, allocates resources, executes business plans, and advises Product leadership using client and technical insights. Partners closely with Sales and Consulting Services to support launches, resolve risks, improve adoption, and drive customer satisfaction and growth.

Leads operations for a premium outlet center, overseeing facilities, maintenance, groundskeeping, custodial services, safety, security, capital planning, construction, budgets, vendors, regulatory compliance, emergency response, and customer service. Develops long-range asset plans, manages preventative maintenance and contracted work, supervises maintenance staff, coordinates construction activities, supports events, resolves escalated complaints, and ensures the property remains safe, attractive, compliant, and operationally efficient.

Leads fiscal operations for an academic biomedical research center, advising the CFO and supervising nine employees. Oversees post-award financial administration, accounting transactions, budgets, reporting, projections, audits, procurement, travel, payroll-related processes, and fiscal year-end activities. Develops financial policies and procedures, ensures governmental accounting compliance, manages ERP access, and supports financial processes for sponsored agreements, economic ventures, and public-private partnerships.

Leads HR strategy and execution across approximately twelve North American manufacturing and distribution sites. Advises operations and supply chain executives, manages HR leaders, oversees workforce planning, employee relations, organizational effectiveness, succession planning, talent initiatives, compliance, engagement, and HR metrics. Drives standardized processes, leadership development, continuous improvement, and consistent employee practices across geographically dispersed facilities. Remote U.S. role requiring approximately 30% travel.

Leads the U.S. East immunology sales region, overseeing recruitment, team development, customer engagement, strategic planning, resource allocation, P&L accountability, payer and managed-care strategy, compliance, and business growth. Builds relationships with healthcare and industry leaders, drives regional results, contributes to national strategy, and manages customer experience across provider, payer, patient, and healthcare-system interactions.

Leads Huron’s AI Infrastructure Operations team and governed enterprise AI capability. Responsibilities include hiring and managing technical staff, owning the AI operations roadmap, managing intake and governance processes, overseeing Bedrock access, usage and cost visibility, sandboxing, logging, registration, and exception handling. The role partners across technology, security, privacy, compliance, finance, legal, architecture, and delivery teams to enable secure, observable, cost-managed AI adoption and translate platform work into business outcomes.

Leads strategy execution, performance management, operating cadence, governance, and organisational effectiveness for the Data Science division. Partners with the COO, Chief of Staff, and senior leaders to develop KPIs, analyse financial and operational performance, identify improvement opportunities, coordinate strategic initiatives, and ensure decisions translate into measurable outcomes. Acts as a cross-functional bridge across Data Science, Finance, Product, Technology, and HR while supporting executive decision-making.

The Strategy and Operations Director will partner with the Data Science COO and leadership team to improve performance, execute strategy, and strengthen organizational effectiveness. Responsibilities include developing KPI and OKR frameworks, analyzing financial and operational data, identifying improvement opportunities, managing strategic initiatives, supporting executive decision-making, and improving governance and operating cadence. The role requires strong stakeholder management, structured problem-solving, financial acumen, and the ability to drive measurable outcomes across a complex, matrixed organization.

Owns HubSpot architecture, workflows, lifecycle stages, integrations, data quality, attribution, campaign operations, and marketing reporting. Partners with Sales, Revenue Operations, Finance, and leadership to connect marketing activity with pipeline and revenue, including partner and co-op programs. Builds forecasting, pacing models, governance standards, documentation, and scalable marketing technology processes.

Leads CFA Institute’s global contact center function across internal teams and managed-service vendors. Sets strategy, oversees service delivery, member and candidate experience, vendor SLAs and KPIs, budgets, policies, quality standards, and transformation initiatives. Manages senior leaders across regions, partners with executive and cross-functional stakeholders, and drives operational efficiency while developing the leadership bench. The role requires global service operations, change management, vendor governance, contact center technology, and budget leadership experience.

Serve as a strategic partner to Sales leadership, driving global sales operations, cross-functional alignment (Sales, Marketing, Product, Partnerships), managing QBRs and account planning, owning enterprise tech programs, enabling product feedback processes, and supporting talent planning and critical Sales and Customer Success initiatives.

Leads growth strategy, portfolio planning, investment prioritization, business operations, experimentation, and roadmap development for Microsoft.com customer journeys. Builds business cases, governance, operating rhythms, executive reviews, and evidence-based validation programs. Partners across marketing, engineering, design, analytics, finance, and business teams to align resources, manage dependencies, scale successful initiatives, and drive measurable growth. Also manages and develops a high-performing team.

Leads operations strategy for Airwallex’s Americas business, overseeing financial operations, client enablement, enterprise customer readiness, process improvement, and operational controls. Partners cross-functionally with Product, Engineering, Commercial, Partnerships, and Support teams to resolve bottlenecks, launch enterprise customers, improve service quality, and scale processes. Manages, coaches, and develops an operations team while driving strategic initiatives and operational excellence.

Owns Button’s end-to-end people function, including employee lifecycle programs, HR systems, compliance, employee relations, talent acquisition, compensation, headcount planning, engagement, and company events. The role manages the talent acquisition function, oversees HRIS and payroll implementations, develops policies and processes, partners with Finance on workforce planning, and turns people data into actionable recommendations. Requires hands-on experience in multi-state HR operations, performance and compensation cycles, investigations, and lean technology environments.

Direct regional healthcare operations for assigned medical foundation locations, ensuring quality, patient satisfaction, service, affordability, and operational excellence. Lead planning, policy implementation, process improvement, financial management, capital expenditures, and multidisciplinary teams. Collaborate with physicians, vendors, contractors, service-line leaders, and geographic leadership to improve care delivery and achieve organizational goals.

Leads operations strategy and execution for the Airborne Tactical Radios portfolio, overseeing manufacturing, supply chain, financial, schedule, technical, and new business performance. Manages a team of six and supports programs transitioning from development through full-rate production and sustainment. Develops strategic plans, drives continuous improvement, makes data-driven decisions, manages complex initiatives, and communicates with executive and cross-functional stakeholders.

Lead global marketing operations strategy, platforms, and team to scale AI-forward demand generation. Own platform architecture, data governance, lead lifecycle, experimentation, budgeting, and agency partnerships to drive efficient, compliant, high-impact marketing execution.

Leads the people strategy for Global Operations, advising senior leaders on performance, compensation, development, employee relations, inclusion, and organizational effectiveness. Manages and develops a team of People Business Partners, uses workforce data to guide decisions, coaches executives, implements people solutions, ensures compliance, and collaborates with People Team centers of excellence.

Leads undergraduate enrollment operations, systems, automation, data integrity, customer service, and new-student matriculation. Oversees Technolutions Slate and related platforms, implements AI-enabled workflows, improves processes, coordinates onboarding and campus partnerships, manages data quality, and supervises two Enrollment Operations Specialists. The role also establishes service standards, monitors operational performance, supports technology integrations, and drives continuous improvement across admission and enrollment functions.

Lead Americas sales operations by developing sales strategies, managing forecasts and pipelines, analyzing business performance, optimizing territories and quotas, and improving predictability and productivity. Partner with sales, revenue operations, finance, legal, pricing, renewals, and channel teams to steward strategic deals and execute cross-functional initiatives. Direct centralized revenue operations resources and advise sales leaders on business performance, analytics, and decision-making.

Leads RaceTrac’s People Services organization and Employee Service Center strategy. The role designs scalable HR service models, case management, self-service, knowledge management, automation, and AI-enabled solutions. Responsibilities include establishing SLAs, governance, metrics, payroll controls, process improvements, and analytics while partnering across HR, Technology, Payroll, Operations, and executive leadership. The director will lead approximately six direct reports, drive transformation, ensure compliant daily operations, and improve employee support for a large frontline workforce.

Leads US Commercial business strategy and operations, partnering with the General Manager on strategic planning, financial and resource planning, executive decision support, governance, performance management, organizational effectiveness, communications, and product launch readiness. Coordinates cross-functional initiatives, operating cadences, leadership meetings, and enterprise planning while driving accountability, transformation, and execution across a complex biopharmaceutical organization.

Leads global Phase 3 and post-approval oncology study programs, overseeing operational strategy, feasibility, country selection, budgets, timelines, risks, partners, governance, and regulatory submissions. Directs cross-functional teams and external vendors, manages resources and performance targets, resolves complex issues, drives process improvements, and mentors staff. The role converts clinical program objectives into regulator-ready evidence while promoting innovative delivery models and reliable, high-quality execution.

Lead go-to-market strategy, planning, forecasting, revenue operations, and AI enablement for a fast-growing B2B technology company. Define market segmentation, channels, operating models, territories, quotas, capacity, KPIs, and forecasting processes. Design and validate new growth motions, improve GTM infrastructure, and guide cross-functional initiatives across Sales, Marketing, Product, Finance, and Security. Own the GTM technology roadmap and identify measurable AI and automation opportunities.

Leads AI-enabled transformation across clinical development and regulatory operations, including trial acceleration, safety workflows, regulatory submissions, and clinical technology adoption. Partners with Clinical Affairs, Biometrics, Safety, Regulatory, product, data, and engineering leaders to improve cycle time, quality, productivity, and workflow adoption. Requires substantial clinical operations or regulatory experience, database lock and FDA submission experience, and AI-driven pharmacovigilance expertise.