Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.
This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.
What You’ll Do
- Plan and help facilitate global Quarterly Business Reviews (QBRs)
- Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.
- Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution.
- Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
- Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.
- Represent Sales in enterprise technology programs
- Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment.
- Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.
- Support critical Sales and Customer Success initiatives
- Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks
What You Have:
- 10+ years experience in n Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations.
- Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.
- Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
- Strong executive presence with experience supporting senior Sales leadership.
- Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
- Exceptional communication and stakeholder management skills across technical and non-technical audiences.
#LI-BC1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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Skills Required
- 10+ years experience in Sales Operations, Revenue Operations, Business Operations, or Strategy within high-growth or global organizations.
- Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.
- Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
- Strong executive presence with experience supporting senior Sales leadership.
- Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
- Exceptional communication and stakeholder management skills across technical and non-technical audiences.
What the Team is Saying
Yext Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as top‑quality, with comprehensive medical, dental, and vision plans. Mental‑health resources and wellness tie‑ins are also highlighted as part of a holistic program.
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Parental & Family Support — Paid parental leave is explicitly included and positioned as a standard benefit across regions. Additional family‑support elements such as family medical leave and an onsite Mother’s Room are described.
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Wellbeing & Lifestyle Benefits — Wellbeing programs feature a no‑cost Calm subscription, monthly ClassPass credits, and commuter benefits. Office‑based perks like free snacks/meals further round out day‑to‑day convenience.
Yext Insights
What We Do
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
Why Work With Us
At Yext, we bring together curious thinkers and passionate problem-solvers who want to make a real impact. We celebrate internal growth, open communication, and creative ownership in a One Team environment. Here, individual growth fuels collective success — and everyone has a voice in shaping what we build next.
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Yext Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
