Top Director of Operations Jobs

Leads the AI, automation, media operations, and billing roadmap to improve efficiency, scalability, accuracy, and media effectiveness. Builds automation capabilities, governance, SOPs, reporting, and operating models that support media execution and future in-housing. Manages direct reports, partners cross-functionally with technology, finance, analytics, and business teams, oversees external technology partners, and quantifies operational impact through KPIs and business cases.

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Leads the global sales operations infrastructure, including GTM planning, territory and quota design, forecasting, pipeline accountability, renewals, expansion, partner and BDR programs, and international growth. Builds and manages a global operations team, automates sales workflows, develops AI-enabled GTM strategies, and presents data-backed recommendations to executive leadership while partnering across Sales, Marketing, Customer Experience, Finance, and GTM Engineering.

Leads Zendesk’s Marketing Operations function, including funnel and campaign operations, journey orchestration, marketing technology, process optimization, and team development. Owns the operating model, technology roadmap, governance, data quality, automation, performance visibility, vendor relationships, and cross-functional alignment. The role connects marketing strategy with scalable execution, improves pipeline and customer growth, and communicates operational recommendations and investment trade-offs to senior leadership.

Leads organization-wide technology strategy, systems, infrastructure, cybersecurity, data management, AI adoption, vendor relationships, and IT operations. Partners with program leaders to implement practical technology solutions, simplify infrastructure, improve workflows, strengthen reporting, and enhance service delivery. Manages the IT Coordinator, MSP, technology budget, policies, system implementations, integrations, and external partners while balancing strategic planning with hands-on execution and executive-level stakeholder engagement.

Leads the College of Medicine’s financial and administrative operations across academic, research, and clinical missions. Responsibilities include budgeting, financial modeling, reporting, KPI dashboards, contract and procurement review, faculty compensation and FTE tracking, recruitment approvals, accreditation reporting, audits, policy development, and cross-functional leadership. The role partners with senior leaders and university departments to improve compliance, organizational performance, and strategic execution.

Leads the operations of regional branches and distribution centers, overseeing managers, staffing, KPIs, compliance, customer service, inventory, warehousing, and delivery. Coordinates with corporate leadership, sales, reimbursement, and referral teams; manages operational disruptions and contingency plans; and ensures consistent processes, regulatory compliance, profitability, and service quality across locations.

Lead and manage Partner Operations to design and run partner lifecycle processes (onboarding, transitions, retirements, separations), governance, compliance, documentation, trackers, and reporting. Improve workflows, tools, controls, and handoffs across Partner Relations, Finance, HR, OGC, and other teams. Coach and develop the operations team, identify risks and automation opportunities, and coordinate cross-functional implementation of process improvements to deliver a consistent Partner-facing experience.

Leads global cybersecurity operations and engineering, including SOC strategy, enterprise incident response, XDR and MSSP governance, SOAR and AI-enabled automation, SIEM telemetry, threat detection, and security technology management. Builds high-performing teams, directs major incident response, establishes operational metrics, briefs executives, and drives continuous improvement, compliance support, and alignment with enterprise security objectives.

Leads Thermo Fisher’s global customer operations and support organization for the Single-Use Technologies Division. Oversees order management, shipment readiness, issue resolution, fulfillment barriers, and customer communications while managing approximately 60 colleagues across the United States and United Kingdom. Drives operational excellence, process standardization, digital transformation, performance measurement, talent development, and cross-functional execution across commercial, supply chain, operations, planning, procurement, quality, finance, and digital teams.

Directs financial operations across multi-site manufacturing facilities, overseeing plant controllership, cost accounting, ERP processes, budgeting, forecasting, inventory control, pricing, reporting, and variance analysis. Partners with production, procurement, supply chain, sales, and finance teams to improve efficiency, control costs, optimize margins, and support profitability. Leads process improvements, risk management, operational metrics, and financial systems alignment while mentoring plant-based controllers and cost accountants.

Directs system-wide clinical and business operations for interventional radiology, breast imaging, and ultrasound modalities. Establishes performance standards, analyzes productivity and staffing, manages resources and supplies, oversees competency standards and ACR accreditation alignment, and leads process improvement, automation, safety, throughput, capacity, and patient-experience initiatives. Partners with clinical and site leadership to achieve strategic goals and deliver efficient, high-quality radiology services.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Lead Marketing Operations for Sendbird Revenue Operations: own marketing tech stack, integrations, campaign execution, data quality, lead scoring/routing, attribution, and reporting. Manage external MOps agency, align global marketing and sales stakeholders, and optimize systems to scale pipeline and measure ROI.

Lead operational delivery of ophthalmology clinical trials from startup through closeout, overseeing timelines, quality, budgets, CROs, vendors, sites, monitoring, regulatory support, GCP compliance, and inspection readiness. Develop scalable SOPs, systems, and workflows; coordinate cross-functional teams; report risks and progress to leadership; and help build the Development Operations function and team.

Oversee maintenance, repairs, inspections, preventative maintenance, emergency preparedness, vendors, supplies, and safety compliance for a senior living community. Manage housekeeping operations, including staff supervision, scheduling, cleaning standards, inspections, inventory, and safe chemical usage. The role requires hands-on troubleshooting across building systems while maintaining a clean, safe, and welcoming environment for residents, families, and visitors.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

The Director of Operations manages daily functions, oversees support services, ensures compliance, leads staff, and addresses facility concerns.

The Director of Operations is responsible for ensuring daily operational functions, managing support services, and ensuring compliance in a healthcare facility. They lead hiring and training efforts, oversee facility management, and coordinate activities to support client needs while maintaining regulatory compliance.

The Director of Operations oversees daily functions, manages support services, ensures compliance, supervises staff, and collaborates with department heads to maintain facility operations.

The Director of Operations oversees daily functions within the facility, supports staff, ensures compliance, and manages operational processes and employee performance.

The Director of Operations oversees facility operations, manages support services, ensures compliance, and leads staff training and performance management.

The Director of Operations oversees daily operational functions, manages support services, ensures regulatory compliance, and leads staff training and performance management.

The Hospital Director of Operations will oversee the veterinary hospital's operations, focusing on financial and operational strategies, talent development, and stakeholder engagement to enhance patient care and achieve long-term sustainability.

The Director of Operations leads multi-unit restaurant operations, enhances franchise relations, drives profitability, and supports strategic growth initiatives.