Top Operations Manager Jobs

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Leads strategy and operations for the Client Success organization, partnering with leadership on planning, segmentation, quotas, capacity modeling, KPIs, forecasting, renewals, customer health scoring, and cross-functional initiatives. The role improves operating processes, reduces administrative burden, supports Salesforce and data solutions, and helps drive client launches, retention, and expansion.

Build and maintain operational metrics, dashboards, forecasting and capacity planning; drive continuous improvement; evaluate capital investments; shape operations systems roadmap (ERP/MRP); partner cross-functionally with Manufacturing, Sourcing, Sales, Finance, and Engineering to align planning and execution. Regular travel to Detroit facility.

Leads Walmart Connect’s Product Marketing operating system, including governance, planning, capacity management, prioritization, commercialization, launch readiness, workflows, and operating rhythms. Partners with Product, Sales, Analytics, Enablement, and Marketing Operations to improve decision-making, role clarity, resource allocation, execution consistency, and adoption. Designs scalable processes, change strategies, documentation, automation opportunities, and performance measures while facilitating executive reviews and cross-functional alignment.

Leads Libbey’s Marketing Operations function, including operational processes, governance, marketing technology, analytics, PMO activities, creative operations, and shared services. Owns the marketing technology roadmap, reporting, data governance, project prioritization, resource planning, and workflow optimization. The role also manages, coaches, and develops team members while driving continuous improvement, service delivery, accountability, and operational scalability across the Marketing organization.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

Own the company’s operating cadence, including management meetings, OKR and metrics tracking, board and investor reporting, risk registers, compliance calendars, and contract operations. Review standard agreements, route complex matters to counsel, maintain repositories and obligation trackers, and manage vendor onboarding and corporate records in Carta. Support strategic leadership projects, company gatherings, and decision follow-through across a remote SaaS organization.

Leads communications, technical writing, change enablement, readiness, capacity planning, vendor management, and operational governance teams. Oversees member and procedural communications, documentation quality, compliance, service-level delivery, workforce capacity forecasting, and change adoption. Partners with Service Operations, Compliance, Legal, Technology, HR, and Digital teams to coordinate initiatives, mitigate risks, improve operational efficiency, and support organizational transformation. Manages managers and senior professionals while driving performance, employee development, reporting, budgeting, and continuous improvement.

Oversee business operations and strategy, using cross-functional collaboration, data analysis, performance metrics, and continuous improvement to achieve organizational objectives. Develop methodologies to identify and resolve issues, evaluate product effectiveness and ROI, improve processes, reduce waste and costs, and support strategic initiatives. Serve as an internal advisor on operational improvement and customer satisfaction.

Manage DraftKings Rewards operations by monitoring engagement, tier progression, reward utilization, and program economics. Analyze player behavior and performance data using SQL to identify improvements, validate reporting, and develop business cases. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Use AI and automation to improve workflows and analysis, and communicate recommendations to leadership.

Leads strategy execution and operational excellence for Netflix Games’ Mainstream, Narrative, and New Experiences portfolio. The role integrates team operating models, processes, reporting, and decision-making rhythms; manages strategic projects, roadmaps, business cases, partnerships, and resource optimization; and advises executives on portfolio priorities. It collaborates across Product, Engineering, Finance, Strategy, Marketing, Talent, and Business Development to drive measurable impact across a matrixed organization.

Manages commercial operations and process excellence by designing, documenting, governing, and improving SOPs, workflows, process maps, and operational resources. Partners cross-functionally to identify process gaps, conduct root-cause analysis, implement scalable improvements, support technology and AI automation, and drive adoption of updated ways of working. Maintains process governance and knowledge-management systems while coordinating stakeholders and continuous-improvement initiatives.

Own end-to-end operations for B2B accounts and execute strategic growth projects. Build and implement a scalable operating model, hire and manage instructors, track financial and operational metrics, maintain client relationships, identify upsell/renewal opportunities, support campus expansion and facility projects, and act as a strategic partner to senior leadership while managing a ~$3M P&L.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Supports the Arc XP President by coordinating business operations, leadership rhythms, cross-functional initiatives, and organizational priorities. Tracks commitments, dependencies, timelines, and risks; prepares leadership materials; improves workflows and internal communication; and recommends process enhancements, automation, and productivity tools. The role partners with Finance and other teams to strengthen planning, execution, alignment, and operational effectiveness across the SaaS business.

Leads strategic and operational execution for a Space Vehicle Engineering department. Responsibilities include department operations, staffing and hiring plans, talent management, training, process improvement, performance metrics, reporting, strategic planning, cross-functional coordination, and engineering leadership. The role is fully indirect, requires extensive engineering management experience, space vehicle expertise, and an active TS/SCI clearance with ability to obtain a polygraph clearance.

Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

Leads product operations and strategy for Consumer Payments, partnering with the VP and squad leaders to translate strategy into execution. Owns operational rhythms, OKRs, roadmap summits, stakeholder alignment, cross-functional workflows, AI adoption, and process optimization. Uses data, analytics, and user research to identify opportunities and support business decisions while coordinating Engineering, Product, Compliance, Finance, and other teams.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Manages event logistics, financial operations, purchasing, contracts, office administration, team systems, communications, and corps member coordination. The role tracks budgets, maintains operational databases and platforms, supports team meetings and culture, coordinates vendors and partners, and ensures efficient office and organizational processes in a hybrid environment.

Designs and improves the legal department’s operating model, including intake, triage, marketing review, contract management, knowledge management, and e-billing. Leads legal technology selection and implementation, develops playbooks and self-service resources, builds performance dashboards, supports budgeting and strategic planning, and coordinates cross-functional initiatives with Finance, IT, Marketing, executives, vendors, and outside counsel.

Leads a Product Operations team supporting bond deals, trustee activities, bondholder payments, and client wire disbursements. Manages daily operations, workloads, performance, service quality, controls, compliance, risk mitigation, and issue resolution. Oversees debt service preparation and operational procedures while leading process improvements, system conversions, innovation initiatives, and related projects.

Leads a fraud operations team responsible for managing fraud losses, analyzing fraud trends, resolving complex escalations, and improving policies and procedures. Oversees investigations, risk-based decision-making, analytical projects, process implementation, performance management, hiring recommendations, compliance, and stakeholder engagement. The role supports Retail Bank Fraud Operations and represents the function with senior leadership and internal partners.