Administrative Assistant II

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
CNA has a dynamic opportunity for an experienced Administrative Assistant II to join our team in Chicago, IL. This role will support our Senior Vice President of the Global Specialty Healthcare Underwriting unit. Primary responsibilities will include interacting with others and resolving issues which may be sensitive and confidential in nature; acting as liaison between management and other business units; preparing presentations and reports using MS Office Suite (primarily Excel and PowerPoint); calendar management; travel reservations; expense reports; and general office management (new hire set up and onboarding, order/maintain office supplies and equipment).
The ideal candidate will possess strong organizational and communication skills. Expertise in the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) is required. Previous insurance, financial or healthcare services industry experience is desirable.
JOB DESCRIPTION:
Essential Duties and Responsibilities
1. Assists management in the coordination of organizational administration activities which may include, but would not be limited to, cost center updates, internal and external customer communications, industry conferences and team meetings.
2. Within scope of authority, resolves problems and issues independently and proactively.
3. Drafts, prepares and distributes correspondence, memos, reports and other documents, which require the use of office technologies and software applications.
4. Collaborates with internal and external contacts regarding business unit administration matters.
5. Schedules and coordinates meetings, conferences, travel arrangements and maintains group and management business calendars.
6. Acts with a sense of urgency, preparing, processing and submitting reports, which may include timekeeping and other payroll/business operations processes; as well as training staff or management on timekeeping and other administrative tools and processes.
7. Conducts research on assigned topics and summarizes information.
8. Establishes and maintains official documents and records in appropriate files.
9. Assists management with special projects.
10. Attends meetings, seminars, etc., records notes and provides information as needed.
11. May back up other Administrative Assistants and may provide administrative assistance to other functional areas.
12. Performs additional duties as assigned.
Reporting Relationship
Senior Vice President, Healthcare Underwriting
Skills, Knowledge and Abilities
1. Excellent written and verbal communication skills including professional telephone and email etiquette.
2. Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
3. Strong computer skills including Microsoft Office Suite and other business related software systems.
4. Excellent organizational skills including ability to prioritize and coordinate multiple tasks, as well as anticipate business needs.
5. Overall general knowledge of the insurance industry and the business units.
6. Strong analytic skills.
7. Ability to independently navigate the complexities of a matrix organization.
Education and Experience
1. College degree with course work in Marketing, Business, Accounting, etc. is desirable.
2. Typically a minimum of four years strong administrative experience with insurance industry experience strongly preferred.
#LI-KC2
#LI-Hybrid
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .