Top Operations Manager Jobs

Leads strategy and operations for new business initiatives, including market studies, competitive analysis, business modeling, M&A evaluation, strategic partnerships, budgeting, forecasting, acquisition integration, and startup planning. Monitors KPIs, assesses risks and efficiencies, supports cross-functional execution, mentors team members, and presents data-driven recommendations to senior stakeholders.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Own Platform Services’ operating rhythm, planning, metrics, and cross-functional initiatives. Lead quarterly planning, capacity modeling, documentation, workflow improvements, and Advisor Success support. Identify repetitive work and use AI, automation, data, and process redesign to improve efficiency and scale. Build analyses and reporting to guide prioritization, resourcing, and operational decisions in a fast-growing environment.

Administers and governs enterprise SaaS platforms supporting digital commerce and marketing technology. Responsibilities include platform configuration, identity and access management, RBAC, integrations, security and privacy controls, vendor management, incident and change management, operational governance, reporting, automation, and continuous improvement. Partners with Engineering, Security, Privacy, Product, Legal, Procurement, Finance, business stakeholders, and vendors to ensure reliable, secure, compliant, and user-friendly platform operations.

Leads complex operational activities, continuous improvement, safety, quality, delivery, cost, and employee engagement. Spends significant time on the operations floor, develops teams, coaches employees, resolves process and service issues, facilitates change, and ensures standardized work and accountability. Partners with customer service and quality teams to identify root causes and implement solutions while meeting safety, quality, and on-time delivery goals.

Hands-on Operations Manager overseeing financial operations (budgeting, forecasting, reporting), center facilities and maintenance, systems and process improvements, and supporting new center openings. Manages vendor payments, payroll tools, inventory, compliance, and coordinates buildouts; trains teams on core tools and travels regionally to ensure operational readiness and consistency.

Manages international merchandising and global operations processes, including sample tracking, calendars, go-to-market execution, seasonal assortments, and postmortem analysis. Partners with Planning, Sales, and account teams to support purchasing decisions, sales goals, and operational improvements. The role requires strong cross-functional communication, analytical ability, organization, and proficiency with Microsoft Office in a consistent in-office environment.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads enterprise cloud Operations and Maintenance services across Azure and Microsoft 365 for a large defense customer. Owns service performance, SLAs, KPIs, incident and problem management, operational readiness, service transitions, risk mitigation, and continuous improvement. Manages a multidisciplinary organization exceeding 50 employees, provides executive-level customer leadership, oversees operational acceptance reviews, and ensures production services meet support, security, compliance, and business continuity requirements.

Manage day-to-day surveillance operations across California and nationwide: plan, assign, monitor, and close investigations; support investigators, vendors, sales, and clients; ensure case readiness, quality, compliance, and timely reporting; coach and hire staff; improve workflows and AI-enabled processes; act as Director when needed.

Leads strategic operations for a global custody platform by managing executive engagement, governance, service-level oversight, issue resolution, client feedback, and cross-functional initiatives. Partners with senior stakeholders across operations, product, technology, risk, finance, legal, and compliance to improve services, support client retention and growth, address regulatory and market changes, and drive measurable business outcomes.

Oversee operational excellence, quality compliance, process improvement, performance analysis, audit preparation, facility standards, and leadership development across a portfolio of plasma donation centers. Act as the liaison between center leadership and corporate teams, resolve operational deficiencies, support regulatory inspections, advise on employee matters, and assist with recruiting and management development. Requires frequent overnight travel to multiple facilities.

Leads process and risk operations for talent and performance management. Documents institutional knowledge, maps workflows, identifies inefficiencies, and translates redesigned processes into product requirements. Partners with Product, Product Operations, programming teams, and Risk to enable automation, global scalability, support integration, and operational excellence. The role emphasizes systems thinking, process clarity, intelligent automation, and cross-functional transformation.

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

Owns operational stability and execution across Capital One’s recruiting technology ecosystem. Responsibilities include production issue management, SLA and metrics reporting, user documentation, training, release readiness, vendor governance, regulatory compliance, and cross-functional coordination with Product, Technology, Risk, Legal, and Talent Acquisition stakeholders.

Design and administer an enterprise Jira operating model for Product and Engineering. Standardize workflows, governance, data quality, roadmaps, reporting, and portfolio processes across Jira and connected collaboration tools. Build automations, dashboards, and AI-enabled solutions to improve planning, delivery visibility, dependency management, and executive reporting. Lead change management, training, stakeholder alignment, and adoption across a complex organization.

Leads administrative and market operations for the Sacramento office and Central California markets. Responsibilities include managing budgets, forecasts, expenses, pipeline reporting, deal documentation, receivables, compliance, recruiting, onboarding, office projects, and business continuity. The role supervises operational staff, partners with market leadership, drives process improvements, supports strategic planning, and ensures policy adherence, profitability, service quality, and adoption of company initiatives.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Leads operational excellence across KIPP SoCal schools by standardizing emergency preparedness, student safety, procurement, transportation, field trips, and operational procedures. Manages vendors, compliance processes, school moves, training, reporting, events, and cross-functional projects. Provides on-site and remote support to schools, coordinates emergency response, maintains operational resources, and drives consistent, efficient, and equitable school operations across Southern California.

Manage a regional team of Service Engineers and Technicians, ensuring quality service delivery, customer satisfaction, and operational efficiency. Responsibilities include project management, resource allocation, and compliance with regulations.

Improves and scales healthcare care-delivery and coordination workflows by mapping processes, identifying bottlenecks, redesigning operations, and documenting SOPs. Defines KPIs, translates operational improvements into data and engineering requirements, partners with product and technical teams, supports tool rollouts, and analyzes outcomes. Requires strong process improvement, analytical, documentation, and cross-functional collaboration skills, ideally in healthcare delivery or a high-growth environment.

Own the operational backbone for Professional Services delivery, including Rocketlane PSA administration, staffing and capacity planning, partner subcontracting, program intake, dashboards, utilization reporting, and delivery insights. Coordinate cross-functional workflows across Services, Customer Success, Finance, Sales, and Partners while improving process consistency, data quality, forecast accuracy, and scalable operating rhythms.

Own operations for an early-stage investment fund, founder cohort, and portfolio of projects. Responsibilities include fund administration, founder support, financial review, budgeting, insurance, entity and vendor setup, legal coordination, project onboarding and offboarding, operating meetings, events, and escalations. The role requires an independent operator who can build processes in ambiguous environments, exercise sound judgment, manage confidential information, and coordinate across finance, legal, engineering, accountants, brokers, and project teams.

Leads operations, maintenance, service assurance, governance, and continuity for mission-critical government telecommunications services. Oversees NOC/SOC, service desk, incident, problem, change, restoration, reporting, performance management, major incident response, and operational readiness. Coordinates cross-functional teams, suppliers, subcontractors, engineers, and customer stakeholders while establishing standards, escalation paths, service metrics, and continuous-improvement practices. Provides operational status, risks, trends, recovery strategies, and recommendations to executive leadership.