Top Healthtech Operations & Support Jobs

Execute core revenue cycle support tasks including retrieving, scanning, uploading, and storing medical documentation and PHI; assist with client reconciliations, prebill work queue resolution, data entry in the E360 platform, and escalate client-impacting issues to the Client Delivery team while following SOPs and KPIs.

Provide high-level administrative and operational support to the Operations Division and leadership, managing scheduling, events, vendor accounts, supplies, file and policy management, safety and compliance tracking, CMMS maintenance, credentialing workflows, meeting coordination, and confidential communications. On-site M-F in St. Paul.

Provide Level 2 technical support for escalated issues (local and remote), document troubleshooting in FreshService, assist with IT projects and infrastructure upgrades, administer workstations, troubleshoot networks/VPNs and firewalls, perform software testing and installations, and train end users.

Support sales and customer success by preparing and processing contracts and proposals, ensuring SOX/SOC1 compliance, validating bookings and revenue, maintaining CRM data integrity, coordinating approvals and signatures, managing offboarding and billing tasks, and identifying process improvements and automation opportunities.

Lead operational governance and continuous improvement for the ERAS product suite. Own onboarding, registration, account lifecycle, compliance, escalation triage, and financial/transaction support. Document SOPs and business rules, run cycle readiness and launch checklists, coordinate cross-functional stakeholders, monitor operational metrics, and execute process optimizations to ensure smooth high-volume application season operations.

Lead a centralized administrative function of ~70 professionals supporting 3,000 scientists. Define organizational design and strategic vision, partner with executives on operational effectiveness, implement modern training and AI-enabled tools, manage staffing and budgets, drive inclusion and career development, and foster a high-performing administrative community aligned with scientific goals.

Handle and approve transportation service requests and standing orders, investigate exceptions and customer service issues, assist with verifications, denials/appeals, audits, billing/utilization reviews, and support management with administrative tasks under supervision.

This is a general application to join the employers talent pool. Applicants submit profiles for consideration against current and future openings; not a substitute for applying to specific posted roles.

The QA Specialist ensures compliance in manufacturing processes, oversees quality systems, performs batch record reviews, and collaborates on quality investigations.

Provide administrative and bookkeeping support including accounts receivable/payable, client account maintenance, bank deposits, grant billing support, scheduling, travel arrangements, report compilation, audit support, and front-desk client assistance.