Top Artificial Intelligence Operations & Support Jobs

Provide hands-on IT support across onboarding, offboarding, account provisioning, hardware setup, access requests, compliance tracking, SaaS administration, vendor inventory, and daily troubleshooting. Maintain Mac device inventory, enforce least-privilege access, support Vanta audits, prepare devices for events, document solutions, and automate repetitive workflows using AI tools and scripting.

Testudo is inviting candidates to propose the role they should create within its generative AI liability insurance and risk-monitoring business. Applicants should explain the role’s relevance to Testudo, provide evidence of relevant work, and be available to work in New York five days per week. The position offers $150,000–$250,000 base salary, meaningful equity, benefits, and possible relocation support.

Provides 24x7x365 technical support for CBP operational technology environments, including help desk operations, incident and change management, device provisioning, MDM administration, troubleshooting, documentation, and shift turnover. Supports Windows, Linux, mobile, tactical, cloud, and edge devices; PKI and certificate lifecycle activities; and TAK infrastructure. Coordinates with engineering, cybersecurity, network operations, product teams, and government stakeholders while working assigned shifts, including nights, weekends, and holidays.

Manage Safeguards incidents from declaration through closure, serving as incident commander and coordinating Legal, Communications, Policy, Security, Engineering, research, and threat intelligence teams. Triage urgent enforcement requests, oversee on-call coverage, maintain incident records and metrics, lead post-incident reviews, and track corrective actions. The role also develops runbooks, improves incident response processes, and partners with engineers to automate triage and routing. Rotating after-hours and weekend coverage is required.

Administer and optimize an enterprise Salesforce platform supporting sales, marketing, customer success, and revenue operations. The role configures security, data models, flows, automation, integrations, deployments, sandboxes, and data quality processes; resolves complex support issues; establishes administration standards; evaluates Salesforce releases; and partners with technical and business stakeholders on scalable CRM solutions and roadmap priorities.

Own business operations and strategy initiatives supporting Wayground’s U.S. K-12 growth. Responsibilities include building the GTM operating system, setting KPIs and OKRs, leading strategic planning, managing resource allocation, developing financial models and forecasts, establishing P&L accountability, and delivering ad hoc analysis for commercial leadership.

Leads company-wide strategy and operations planning, including three-year plans, annual operating plans, monthly business reviews, OKR cascades, board and investor materials, and governance rhythms. Partners with the COO, executives, and Finance/FP&A to align strategy, budgets, metrics, and business performance. Manages and develops a team of Strategy & Operations professionals, improves planning processes, maintains the business model and process repository, and supports culture and value-driver initiatives.

Run Prime Intellect’s San Francisco office, including facilities, supplies, access, vendors, safety, equipment, and workplace logistics. Plan and execute onsites, offsites, events, executive visits, and team travel across multiple cities. Host visitors, support employee experience programs, manage merchandise, and back up the Executive Business Partner with calendars, expenses, travel, and ad hoc needs. The role is fully onsite and requires strong organization, judgment, initiative, and comfort with changing priorities.

Build and lead Harmony’s revenue operations function across Sales, Marketing, Customer Success, and Deal Desk. Own Salesforce architecture, GTM systems, forecasting, pipeline management, territory and compensation planning, marketing attribution, customer health reporting, deal workflows, executive reporting, and AI-powered automation. Establish reliable data standards, integrations, dashboards, and processes while partnering with executive leadership to improve revenue performance and operational efficiency.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.