Top Operations & Support Jobs

Provide welcoming front-desk support: greet visitors, answer phones, collect fees, perform data entry and recordkeeping, assist with program check-ins and building rentals, maintain organized reception area, collaborate with staff, support safety and continuous improvement, and represent the organization to the community.

Provide application configuration, troubleshooting, escalation, and end-user support for mortgage origination/acquisition systems. Monitor application health, write documentation, run ad-hoc database queries, collaborate with product owners and vendors, and prioritize multiple support requests to maintain system stability and performance.

Own end-to-end technical training for internal fleet technicians and customer operators of autonomous welding robots: design curricula, deliver hands-on instruction, build certification programs, measure adoption and outcomes, iterate with Engineering, and travel to customer sites to gather feedback and ensure uptime and safety.

Provide high-level administrative support to executive leadership including calendar, travel and meeting management; prepare correspondence, reports and presentations; manage expenses, supplies, records and confidential information; take meeting minutes; coordinate projects, events and stakeholder communications; perform research and be available outside normal hours as needed. Travel within the service area required.

Provide front-line post-sales technical support for Scale Computing customers: answer calls and tickets, troubleshoot hyper-converged clusters, gather logs, escalate to Tier 2, participate in on-call rotation, and maintain product knowledge and customer satisfaction.

Execute and improve deposit operations including exception handling, dispute resolution, account reviews, reconciliations, regulatory compliance, and core banking system support. Train staff, create procedures, support audits, provide cross-departmental expertise, and drive process improvements to ensure accurate, timely deposit operations.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Provide administrative and customer-service support for certification and PTA Advanced Proficiency Pathways programs, including application processing and review, compliance documentation, data preparation, operational and promotional support, and stakeholder communication to advance APTA priorities.

Support the Board of Trustees by preparing committee and board materials (agendas, reports, talking points, PowerPoints), digitizing and organizing board files, preparing in-person meeting logistics (printing, refreshments, Zoom testing), and assisting with scheduling, data entry, research, and other administrative tasks while learning nonprofit governance and communication standards.

Lead application of Health, Safety & Environment practices on project sites. Conduct hazard assessments, audits, incident investigations, data analysis, and mentor HSE staff. Provide on-site guidance, manage occupational injury/illness processes, and recommend corrective actions to improve safety performance.