Top Operations & Support Jobs

Answer customer inquiries and support operations through order and invoice entry, validate LTL/TL shipments, obtain carrier pickup/delivery updates, communicate status via TMS/email/phone, and coordinate with operations to resolve delivery issues while maintaining high customer service standards.

Serve as the subject-matter expert on end-to-end mortgage origination workflows and systems. Map workflows from lead through closing, run QA and error triage on AI agent output, build edge-case datasets for reliability, and collaborate with engineering, product, and deployment teams during customer go-lives.

Lead a division's operations by aligning people, processes, and performance across sales, manufacturing, dispatch, and customer service. Improve workflows, develop teams, support dealer partnerships, drive customer experience, and implement continuous improvement to ensure efficient order execution and delivery.

Perform audits and compliance monitoring for PH, HCV, and LIHTC programs; identify discrepancies, recommend corrective actions, maintain documentation, prepare reports, advise clients, and support training and process improvements to ensure regulatory adherence and operational integrity.

The Category Manager, Capital Procurement oversees sourcing projects, developing strategies, negotiating contracts, and managing vendor relationships to deliver value to DC Water.

Expression-of-interest posting inviting candidates to submit resumes for future openings. Applicants must be authorized to work without sponsorship, provide identity and employment authorization, and may undergo drug testing and federal background investigation/access authorization. Resume will be uploaded to Strata-G's candidate database for future sourcing. EEO employer.

Provide high-level administrative support to principals, managing calendars, travel, meetings, documents and firmwide coordination. Produce client-ready materials, lead small projects, improve processes, mentor junior staff, handle confidential information, manage phone/visitor interactions, support event coordination, and maintain administrative documentation and time/expense reporting.

Lead functional support and optimization of Epicor ERP, enabling Quote-to-Cash and Procure-to-Pay processes. Provide end-user training, troubleshoot issues, support upgrades, build reports and KPIs with Excel/SQL/Power BI, and collaborate across Sales, Production, Purchasing, Supply Chain, Quality, and Finance to improve system utilization and business processes.

Provide in-home pet care including daily check-ins, dog walks, and pet-sitting visits. Follow detailed care instructions, send photo visit summaries, use scheduling and tracking apps, complete shadow training, and maintain reliable communication with clients and the office.

Provide installation, configuration, monitoring, and sustainment of large-scale Linux clusters; maintain security posture; perform scripting, troubleshooting, and system performance enhancements across compute, network, memory, and storage components.