Top Operations & Support Jobs

Maintain and secure Windows and Linux servers/workstations, manage Active Directory/GPO, TrueNAS, PostgreSQL, and Remote Desktop Services. Provide first- and second-line helpdesk support, implement monitoring and backups, harden systems, automate tasks with scripting, document procedures, and participate in on-call/out-of-hours operations.

Lead day-to-day operations for a small nonprofit, implement strategic priorities, manage finances, HR, technology, governance, and event support. Drive operational improvements, create SOPs, oversee budgets and reporting, coordinate leadership and cross-functional projects, and supervise 2-4 staff to support sustainable growth and member services.

Provide on-site IT operations and systems administration for two Maryland offices: troubleshoot end-user issues, manage device provisioning and Intune/Apple Business Manager, administer Microsoft 365/Azure/Exchange, support onboarding/offboarding, maintain hardware inventory and networking/AV, improve IT processes, and collaborate on cross-functional security and reliability initiatives.

Provide day-to-day support and maintenance of IT and broadcast-related systems: server and virtual environments, networking, endpoints (PC/Mac), security, backups, and user help desk. Monitor systems, troubleshoot issues, document assets and procedures, and collaborate with engineering and production teams to support streaming and broadcast operations.

Serve as the first point of contact: greet visitors, answer and direct calls, prepare intake paperwork, scan/upload mail and faxes to SmartAdvocate, manage office emails, assist case managers with data entry, maintain reception and meeting areas, and schedule general appointments.

Manage daily tag and title operations, prepare and process DMV paperwork, ensure regulatory compliance, resolve title and lien issues, liaise with sales/finance/service, support audits, train clerks, and maintain detailed filing and transaction records.

Own and evolve IT infrastructure including servers, networking, cloud and security. Deploy, maintain, and monitor physical and virtual servers; manage AD, Exchange, endpoint and firewall systems; administer cloud/SaaS platforms; lead infrastructure projects, incident response, backup/recovery, IAM and SIEM-related activities while optimizing costs and integrating AI tools to improve operations.

Provide desk-side and regional IT end-user support for Windows and Mac systems, manage AD/DNS/DHCP and cloud services (Salesforce, Google Apps, Office 365, Okta), monitor servers, handle escalations, oversee local IT projects and procurement, collaborate with global teams, and act as backup for other support engineers to ensure high user satisfaction.

Provide high-touch support to the CEO (calendar, inbox, travel, meeting prep), run day-to-day New York office operations, plan events and offsites, manage People Ops logistics (onboarding, offboarding, device lifecycle, HRIS hygiene), collaborate with Finance and People on expenses and budgets, build scalable admin systems, and handle sensitive communications with discretion.

Support the Creative Director and team with administrative and office-management tasks: manage filings, calendars, communications, travel, meeting preparation and minutes, prepare presentations and reports, handle supplies and catering, and follow up on project actions while maintaining confidentiality and professional representation.