Top Operations & Support Jobs

Coordinate regulatory compliance, safety programs, and fleet/transportation compliance across multi-state operations. Maintain licensing, audit-ready documentation, safety systems, training records, and SOPs. Support incident response, analyze compliance data, improve processes and systems (including Odoo), and provide logistical support for live events.

Lead company-wide IT: own architecture decisions, manage core systems, network, and vendor portfolio; run helpdesk and endpoint lifecycle; set IT governance, budgets, SLAs, and scale a small team while partnering with Security and People Ops.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

Own and operationalize the B2B operating model across wholesale, partnerships, and emerging channels. Translate business needs into structured requirements, align ERP/OMS/WMS/PLM/PIM with processes, and manage cross-functional programs end-to-end. Build repeatable partner onboarding and expansion frameworks, drive visibility and accountability, reduce manual work, and coach teams to ensure scalable, reliable B2B operations.

Maintain and secure Windows and Linux servers/workstations, manage Active Directory/GPO, TrueNAS, PostgreSQL, and Remote Desktop Services. Provide first- and second-line helpdesk support, implement monitoring and backups, harden systems, automate tasks with scripting, document procedures, and participate in on-call/out-of-hours operations.

Lead day-to-day operations for a small nonprofit, implement strategic priorities, manage finances, HR, technology, governance, and event support. Drive operational improvements, create SOPs, oversee budgets and reporting, coordinate leadership and cross-functional projects, and supervise 2-4 staff to support sustainable growth and member services.

Provide on-site IT operations and systems administration for two Maryland offices: troubleshoot end-user issues, manage device provisioning and Intune/Apple Business Manager, administer Microsoft 365/Azure/Exchange, support onboarding/offboarding, maintain hardware inventory and networking/AV, improve IT processes, and collaborate on cross-functional security and reliability initiatives.

Provide day-to-day support and maintenance of IT and broadcast-related systems: server and virtual environments, networking, endpoints (PC/Mac), security, backups, and user help desk. Monitor systems, troubleshoot issues, document assets and procedures, and collaborate with engineering and production teams to support streaming and broadcast operations.

Serve as the first point of contact: greet visitors, answer and direct calls, prepare intake paperwork, scan/upload mail and faxes to SmartAdvocate, manage office emails, assist case managers with data entry, maintain reception and meeting areas, and schedule general appointments.

Manage daily tag and title operations, prepare and process DMV paperwork, ensure regulatory compliance, resolve title and lien issues, liaise with sales/finance/service, support audits, train clerks, and maintain detailed filing and transaction records.