Top Operations & Support Jobs

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Part-time paid IT internship supporting hardware and software maintenance, imaging devices, mobile device and network troubleshooting, equipment delivery/setup at customer sites, and resolving tickets through an IT ticketing system while learning cloud, SaaS, and IP telephony technologies.

Perform mystery-shop style ID checks at local stores, gas stations, and restaurants to verify clerks check IDs for alcohol/tobacco purchases. Work flexible part-time hours on scheduled routes, present pass/fail cards, do not purchase items. Must be 21–25 with a state-issued ID; local candidates only.

Lead and supervise a two-person IT help desk team providing installation, maintenance, and desktop/AV/VoIP support. Manage tickets, on-call rotation, after-hours duties, coordinate with IT peers and vendors, and perform evaluations and help-desk projects to minimize user disruption.

Manage and maintain IT infrastructure for the data team: deploy reliable systems, ensure data/network security and backups, design policies and procedures, audit systems, identify and fix issues, control IT assets and budget, and implement cost-effective strategic solutions.

Provide SAP Basis and NetWeaver Portal support including troubleshooting, end-user interaction, analysis, solution recommendations, and collaboration with SAP and internal IT teams across design, implementation, testing, and support phases.

Provide administrative support by managing schedules and appointments, preparing and editing correspondence and presentations, coordinating meetings and minutes, maintaining confidential databases, and assisting with invoices and expense reports to support leadership and team operations.

Provide front-desk and office management support: answer phones, greet guests, arrange meetings and refreshments, manage mail and supplies, liaise with vendors and building staff, coordinate lunches and events, assist with copying/scanning/filing and executive assistant support, and keep the office tidy.

Greet customers, manage the reception area, answer and direct calls, handle mail and packages, perform general administrative tasks, coordinate communication between departments and image documents as needed. Must work specified evening and Saturday hours and provide professional, customer-focused support.

Support profitability and operational efficiency by building Excel dashboards, analyzing sales and inventory data, creating financial and inventory plans, documenting workflows, defining performance metrics, and driving data-informed decisions to meet financial and strategic targets.