Are you ready to launch a career by being part of a passionate and hardworking technology team?
FeatherShark is looking for an optimistic and enthusiastic IT Student intern who is tenacious, curious, and loves to "go the extra mile" to achieve their goals.
As an IT Student Intern, your key responsibilities would be:
Learn cutting-edge cloud technology, computer networking, SaaS and IP telephony solutions.
Install, troubleshoot and repair computer hardware (PC’s, Mac, Chromebooks), and software.
Install and troubleshoot mobile devices such as iPhones and iPads.
Image new and existing hardware with the latest Windows OS, Office products, and other software applications.
Deliver and setup equipment at customer locations
Resolve customer service requests through our IT ticket management system.
Other duties and projects as assigned.
This is a paid internship. Hours will be part-time and arranged to work around your class schedule. Full-time employment at the conclusion of your internship may be available.
Job RequirementsThe Intern must be actively enrolled in an undergraduate program at an accredited University, majoring in a technical field of study. The student should be graduating within the next 12-18 months and possess strong technical and organizational skills in addition to excellent written and verbal communication skills.
Successful candidates will:
Be a voracious learner.
Be proficient with Windows and Office applications.
Be proficient with iPhone and iPad.
Have a basic understanding of Wifi and computer networks.
Possess strong verbal and written communication skills
Be able to prioritize tasks and handle numerous assignments simultaneously
Be able to work a minimum of 20 hours per week.
Be authorized to work in the U.S. without Visa sponsorship
Be able to operate in a drug-free workplace
Have a valid drivers license
Have a high level of courage, integrity, accuracy, dependability, and confidentiality
*This is not a remote position
Skills Required
- Actively enrolled in an undergraduate technical degree program at an accredited university
- Expected to graduate within the next 12-18 months
- Proficient with Windows and Microsoft Office applications
- Proficient with iPhone and iPad (iOS) devices
- Basic understanding of WiFi and computer networks
- Strong technical, organizational, written and verbal communication skills
- Ability to prioritize tasks and handle multiple assignments simultaneously
- Available to work a minimum of 20 hours per week
- Authorized to work in the U.S. without visa sponsorship
- Able to operate in a drug-free workplace
- Valid driver's license
- High level of courage, integrity, accuracy, dependability, and confidentiality
What We Do
FeatherShark is a specialized managed IT service provider focused on the unique operational needs of Fire and EMS agencies. They offer 24/7 IT support, strategic technology planning, and custom software solutions—such as LiveDash and Freedom Factory Pro—to streamline operations and improve response times for first responders throughout the Midwest.
