Top Operations & Support Jobs

Responds to customer, dealer, and service-partner inquiries by phone and email; documents cases, manages service tickets, processes parts orders, provides shipping and warranty assistance, and performs basic fitness-equipment troubleshooting. Collaborates with logistics, sales, and technical teams, escalates complex issues, monitors follow-up, and communicates recurring problems for process improvement.

Supports real estate sales associates and management by reviewing and processing offers, leases, purchase contracts, and transaction paperwork. Maintains active transaction files, completes data entry, prepares correspondence, coordinates marketing and appointments, communicates with customers and vendors, manages earnest money documentation, and prepares files for storage. Also trains new staff on software and office equipment and provides general administrative backup.

Provides onsite IT and desktop support for approximately 60 users at a law firm. Responsibilities include responding to tickets, troubleshooting computers, mobile devices, printers, copiers, and peripherals, assisting users, coordinating with IT and software vendors, educating staff, documenting procedures, and escalating issues. Requires occasional evening and weekend work for off-hours IT tasks.

Records vehicle weights, processes material orders and tickets, provides customer service and pricing information, prepares cash deposits, schedules scale and warehouse staff, performs inventory counts, and enters employee time. The role requires computer proficiency, communication skills, flexibility for overtime and weekends, and the ability to work effectively in a fast-paced environment.

Support the CEO and executive team through complex calendar management, confidential communications, expense processing, travel coordination, board meeting logistics, and event planning. Lead Washington, DC office operations, including vendors, supplies, facilities, schedules, and workplace experience. Support company social content, coordinate onsite and offsite gatherings, and manage special projects and workflow improvements in a fast-paced startup environment.

Build the GTM operating layer from scratch: create revenue cadence and forecasting, run pipeline reviews, enable deal execution (SOWs/MSAs/pricing), onboard and scale sellers and solution architects, lead demand gen/channel/analyst relations, design pricing and packaging, and build Sales Ops/RevOps systems and automations to support a future CRO. Hands-on execution and strategic build-out required.

Provides front-desk and administrative support for a Head Start location. Welcomes families and visitors, answers calls, maintains secure building entry, supports English- and Spanish-speaking families, performs data entry, prepares documents, maintains records, coordinates mail and supplies, handles maintenance requests, and assists with meetings and reports. The role is fully on-site, year-round, and requires bilingual communication, organization, customer service, and accurate recordkeeping.

Provides proactive executive and administrative support to senior R&D leaders, including calendar and travel management, meeting and event coordination, expense reporting, correspondence, onboarding, recruiting logistics, vendor coordination, procurement, and budget tracking. The role supports confidential information, international stakeholders, and global administrative operations while improving processes across a hybrid Cambridge-based pharmaceutical R&D organization.

Provides administrative, client-service, and operational support to an accounting and consulting firm. Responsibilities include assisting with tax projects and filings, maintaining electronic and physical files, greeting visitors, handling calls and mail, scheduling appointments, managing calendars, operating office equipment, ordering supplies, creating spreadsheets, and formatting correspondence. The role requires professionalism, organization, attention to detail, clear communication, and proficiency with Microsoft Office.

Enters and verifies data from paper documents, customer submissions, and source files into databases and spreadsheets. Maintains accurate records, updates existing data, retrieves information, performs backups, and organizes paperwork. The role requires strong typing ability, attention to detail, spreadsheet proficiency, basic database knowledge, confidentiality awareness, and familiarity with office equipment and computer hardware.