Top Operations & Support Jobs

Provide in-person desktop/field support to end users: troubleshoot imaging, LAN connectivity, hardware and software malfunctions, perform Active Directory and server tasks, use remote access tools, and support Cisco network devices. Travel and valid driver/vehicle insurance required.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.

Manage and support ACD's server, desktop, networking, security, email, telephony, ERP, and e-commerce systems. Lead one support specialist, maintain support contracts and licenses, guide projects, collaborate with departments, and ensure reliable integrations and reporting for Sage X3 and Magento.

Handle personal lines insurance client accounts by delivering customer-focused service: answering questions, resolving complaints, processing requests, maintaining records, collaborating with colleagues, and supporting divisional goals while adhering to privacy and security requirements.

Support two cofounders with complex calendar and travel management, inbox triage, event and dinner planning, expense coordination, errands, and ad-hoc operations. Anticipate needs, streamline workflows, automate repetitive tasks using AI tools, and handle sensitive information with high ownership. Contribute to special projects and improve founders' efficiency in a fast-growing startup environment.

Greet visitors, answer and route incoming calls, manage mail and office supplies, maintain office equipment, assist with I-9 and personnel file audits, and provide general clerical support to ensure smooth office operations.

Secure and manage experiential learning placements, including complex portal or paper-based sites; conduct year-round outreach; oversee Specialist II onboarding; maintain site relationships, data integrity in portals/CRM, and participate in cross-functional projects; escalate systemic issues.

Administer and support CA PPM/Clarity in a SaaS environment: gather requirements, configure system, create reports (Jaspersoft/SSRS), develop SQL queries, provide 24x7 production support, manage small-medium projects, coordinate vendor escalations and change management, and deliver user training and documentation.

Obtain, review, and reconcile final loan documents from attorneys, title companies, and courthouses. Prepare investor transmittals, maintain daily logs, update the Loan Origination System, and resolve investor exceptions. Support scanning, collateral, and post-closing teams and perform related duties as requested.

Unsolicited general employment application. Candidates send a CV for consideration for current or future openings at Bekum America. Emphasizes openness to change, solution orientation, and mutual development. Provides contact details and outlines benefits package.