Top Operations & Support Jobs

Lead launch and operations of NeuraGym AI robotics training center. Manage on-site teams, facility setup, infrastructure, safety, vendor relationships, and customer engagements. Monitor utilization, KPIs, costs, and training outcomes; translate insights with Product into scalable processes and tooling. Develop SOPs, playbooks, and operational documentation to support future locations and ensure uptime and service-level execution.

Early-stage Strategy & Operations hire to work directly with the founder to identify strategic problems and own them end-to-end across product, operations, growth, and partnerships. Responsibilities include architecting AI workflows, redesigning company engagement (UX, onboarding, pricing), launching verticals, creating recruiter incentive structures, and scoping new products or partnerships.

Provide on-call front-desk coverage: answer phones, greet residents and guests, input dining reservations and food orders, register residents for activities and transportation, and cover absences/vacations. Must train during daytime, be available for holidays, evenings, weekends, and maintain professional, personable communication while assisting seniors.

Provide on-site IT support for venue operations including network, POS, ticketing, telephony, servers, and end-user devices; manage maintenance, troubleshooting, testing, documentation, training, on-call duties, and travel to venues for implementations and support.

Own internal IT systems: identity/SSO provisioning, device lifecycle and MDM/endpoint security, SaaS access and licensing, onboarding/offboarding, automation of IT workflows, internal networking, and support while contributing to security and compliance.

Coordinate and prioritize Aircraft on Ground events, dispatch technicians and parts, schedule travel and lodging, track maintenance progress and return-to-service, ensure technical documentation and regulatory compliance, and communicate status to stakeholders during high-priority maintenance situations.

Provide network administration for NOAA satellite operations: install, maintain, monitor, and upgrade LAN/WAN infrastructure; troubleshoot anomalies; create SOPs and topology diagrams; support security hardening, compliance testing, and on-call after-hours support.

Lead GTM strategy and revenue operations: run pipeline and forecast cadence, build shared reporting, partner with sales on deal structuring and deal desk, set pricing and packaging, own quote-to-cash and billing accuracy, and coordinate product/engineering for billable SKU launches.

Provide clerical support including invoice processing, payment deposits, data entry, report generation, HACCP documentation updates and coordination, and communication with drivers, sales, customers, and corporate teams to ensure accurate delivery and recordkeeping.

Operate as a generalist owning unowned problems across growth, systems, and analytics. Lead government pipeline and RFP responses, build internal automations and tools, run data analyses to inform decisions, and execute high-priority ambiguous projects while creating sustainable processes.