IT Manager

Posted 5 Days Ago
Be an Early Applicant
Middleton, WI, USA
In-Office
Senior level
Gaming • Kids + Family • Logistics • Retail
The Role
Manage and support ACD's server, desktop, networking, security, email, telephony, ERP, and e-commerce systems. Lead one support specialist, maintain support contracts and licenses, guide projects, collaborate with departments, and ensure reliable integrations and reporting for Sage X3 and Magento.
Summary Generated by Built In
Company Description

Since 1993, ACD has been a leader in providing a distribution channel for over 350 vendors and manufacturers, as well as over 3,000 customers. With a high level of vendor and customer satisfaction, we have enjoyed a steady increase in sales over the years. We offer competitive salaries, medical, dental, vision, company-paid life and disability insurance, Earned Time Off, 401k, employee discount, and room for advancement. Join our team and help us “deliver fun”!

Job Description

The IT Manager is resposible for all areas of ACD's computing and data services environments. This includes hardware and software administration of servers, desktops, networking, security, e-mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

Overall Responsibilities:

  • Administer, maintain, and support the following systems:
    • The Windows server infrastructure
    • Sage X3 ERP system and related integration, automation, and reporting systems
    • ACD's Magento-based e-commerce site and the integration Sage X3
    • Windows desktops including Microsoft Office 365
    • Hybrid Exchange/365 email system
    • Mitel VOIP system
  • Maintain various support contracts, internet domain renewals, and systems licenses.
  • Provide guidance and research on projects as directed.
  • Attend meetings and work with other departments to move projects forward.

Qualifications

  • A minimum of five years in an IT leadership role.
  • A minimum of three years supporting an ERP system, preferably Sage X3
  • Experience administering:
    • Server hardware and management software, RAID and NAS systems.
    • Windows Server 2012 R2 - 2016, including Hyper-V, Active Directory, and Group Policy
    • Microsoft SQL Server 2012 or higher, including T-SQL queries, stored procedures, and performance tuning
    • Microsoft Exchange 365 Hybrid
    • Microsoft Office 2016 or higher
    • Cisco routers, VPN, and managed switches
    • Mitel or other VOIP system
  • Some development experience in ASP.Net and VB.Net a plus
  • Experience with EDI a plus

Additional Information

To Apply: e-mail your resume and salary requirements or call 608-203-9914. Join our team and help us “deliver fun”!

ACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law.

Job Type: Full-time - Exempt

Skills Required

  • Minimum of five years in an IT leadership role.
  • Minimum of three years supporting an ERP system (preferably Sage X3).
  • Experience administering server hardware, RAID and NAS systems.
  • Experience with Windows Server 2012 R2 - 2016, including Hyper-V, Active Directory, and Group Policy.
  • Experience with Microsoft SQL Server 2012 or higher, including T-SQL queries, stored procedures, and performance tuning.
  • Experience administering Microsoft Exchange 365 Hybrid.
  • Proficiency with Microsoft Office 2016 or higher / Office 365.
  • Experience with Cisco routers, VPNs, and managed switches.
  • Experience with Mitel or other VOIP systems.
  • Some development experience in ASP.Net and VB.Net.
  • Experience with EDI.
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The Company
65 Employees
Year Founded: 1993

What We Do

Since 1993, ACD Distribution LLC has been a leading distributor in the toy and hobby gaming industries, serving both national and international customers. The company specializes in a vast array of products, including collectible card and dice games, miniatures, paints, and hobby supplies, maintaining a catalog of over 27,000 SKUs to support a diverse range of toys and games for various age groups.

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