Top Operations & Support Jobs

Leads enterprise technical operations across networking, endpoint management, infrastructure, enterprise applications, AI enablement, incident management, vendors, and distributed corporate, retail, and authentication-center environments. Builds and develops a high-performing technology operations organization, drives automation and self-service, establishes service metrics, ensures resilience and uptime, and advises executives on technology risk and operations.

Manage enterprise network monitoring tools, alerts, and devices; assist with network helpdesk requests, LAN-to-LAN VPN support, IP changes, hardware installations, and network projects. Review system alerts, coordinate service or escalation, and help maintain network services. The role requires familiarity with networking fundamentals, TCP/IP, network addressing, management protocols, and related infrastructure technologies.

Serves as the primary IT partner for enterprise clients, combining client technology leadership with hands-on systems administration and technical support. Manages Microsoft cloud and server environments, endpoints, networks, security, backups, applications, vendors, and technology projects. Troubleshoots issues, coordinates escalations, gathers business requirements, supports application integrations, improves workflows, and guides technology planning, budgeting, lifecycle management, and process improvement.

Manage daily office operations, facilities presentation, employee onboarding, events, company swag, vendors, budgets, visitor experiences, workplace safety, security protocols, and India office support. The role also coordinates equipment and desk setup, leads company meetings, supports basic IT troubleshooting, and oversees office compliance and culture initiatives.

Administer and monitor network, server, identity, endpoint, messaging, and cloud infrastructure. Responsibilities include Windows Server patching, troubleshooting, backups and recovery validation, UniFi administration, Active Directory account management, Intune endpoint administration, Exchange Online security, Azure monitoring, and escalated Tier 1–2 support. The role also uses AI tools to automate IT operations, optimize technology resources, and support staff adoption while delivering strong customer service.

Supports C-suite executives with calendar and event management, travel arrangements, local driving, errands, documentation, vendor coordination, special projects, and confidential personal or business requests. The role requires strong organization, discretion, judgment, communication, follow-through, and flexibility to handle changing priorities, including occasional early mornings, evenings, and weekends.

Support learners in a Python, Django, and React full-stack web development course. Responsibilities include assisting with education and learner success, communicating clearly, solving problems, creating engaging educational content, and providing tutoring or learner support remotely with flexible hours.

Own end-to-end IT for a multi-site startup, including employee support, onboarding and offboarding, device management, identity and access, office infrastructure, vendors, AI tooling governance, security operations, and CMMC/NIST compliance. Develop security policies, incident response playbooks, audit readiness, scalable IT processes, budgets, and strategic roadmaps while advising leadership and supporting defense-related requirements.

Evaluates and implements IT strategies and solutions across Eataly USA locations and corporate offices. Manages IT projects, infrastructure needs, POS systems, service level agreements, and store technology implementations. Provides technical support, analyzes system issues, develops resolutions, and advises management on IT needs. The role operates autonomously and requires occasional travel within the United States.

Provides Tier 2 technical support for Optain’s robotic retinal camera and software platform. Troubleshoots hardware, software, image quality, connectivity, EHR integration, and clinical workflow issues; handles medical device complaints under regulated quality processes; creates support documentation and training; improves internal tools and workflows; analyzes issue trends; and coordinates product, engineering, quality, regulatory, and customer success initiatives.