Top Operations & Support Jobs

Supports global Bluetooth SIG members through onboarding, renewals, account updates, support resolution, and policy guidance. Maintains membership processes and documentation, handles tiered support requests, creates management reports, analyzes member feedback using AI-assisted tools, and recommends service improvements. Collaborates on cross-functional projects and regional campaigns while providing professional, detail-oriented member service. The role requires customer support, CRM, reporting, Excel, AI-tool proficiency, and up to 10% domestic or international travel.

Paid ten-week claims internship supporting claim intake, documentation review, file organization, information summaries, system updates, data accuracy, deadline tracking, and cross-functional coordination. The intern will learn the specialty insurance claims lifecycle, including investigation, coverage determination, litigation, and resolution, while receiving technical and business training and shadowing professionals across departments.

Manage Windows and macOS endpoint environments, including device lifecycle, configuration, software deployment, patching, vulnerability remediation, compliance, Microsoft 365 integration, and automation. Provide Tier 3 escalation support for endpoint, hardware, identity, network, and workplace technology issues. Support onboarding, conference rooms, onsite operations, vendors, documentation, and endpoint modernization projects while partnering with Security, Infrastructure, HR, and Service Desk teams.

Lead Outpost from pre-seed startup to category-defining company by setting market strategy, commercializing its autonomous infrastructure platform, securing design partners and early revenue, raising seed financing, recruiting the founding team, and owning strategy, product prioritization, partnerships, operations, and company building. The role requires hard-tech commercialization experience, industrial customer relationships, technical fluency across energy, AI, compute, and robotics, and exceptional storytelling.

Paid ten-week operations internship supporting insurance policy administration, document processing, applications, endorsements, renewals, quality assurance, reporting, SOP updates, audits, and cross-functional issue resolution. Interns receive classroom and technical training, mentorship, and exposure to underwriting, claims, billing, compliance, and customer service. The role is based in Berkeley Heights, New Jersey, with four onsite days per week.

Administers, monitors, maintains, and supports complex enterprise systems and applications. Performs requirements analysis, system design, integrations, upgrades, testing, troubleshooting, documentation, vendor coordination, licensing and budget tracking, and Level 2 support. Develops test scripts and technical manuals, monitors system performance, resolves application issues, and assists with systems administration and business technology support.

Provides technical support for WellSky’s Blood Management software by troubleshooting escalated application, database, interface, and integration issues using SQL. Documents investigations and client communications in Salesforce, collaborates with engineering and QA teams to test and resolve problems, escalates unresolved issues, and maintains ownership through resolution while meeting response-time targets.

Reviews and quality-assures ACT Science lessons and test items for accuracy, rigor, alignment, inclusivity, grammar, instructional flow, and consistency. Proofreads content in Google Slides and Google Docs, evaluates biology, chemistry, physics, and earth and space science materials, flags discrepancies, and communicates progress with the curriculum team.

Provides Tier 1 and Tier 2 user support for the KDSS platform, serves as the initial contact for user issues, escalates complex problems, engages functional subject-matter experts, runs status calls, and supports system testing, documentation, and technical writing within a Scrum team.

Provides onsite technical support for virtual meeting rooms, conferencing hardware, smartphones, tablets, mobile applications, and collaboration platforms. Responsibilities include setting up and monitoring meetings, troubleshooting devices and audiovisual equipment, training employees, and managing help desk tickets. Requires basic IT or customer service experience, familiarity with Zoom, Teams, or Webex, knowledge of iOS and Android device management, and clear communication skills.