Top Operations & Support Jobs

Administer and optimize Unanet CRM across a multi-office professional services firm. Responsibilities include system configuration, governance, reporting, dashboards, integrations, automation, data quality, migrations, user training, support, adoption, and continuous improvement. The role transforms CRM data into actionable pipeline, forecasting, client relationship, and business-development intelligence while partnering with market-sector, finance, operations, IT, and executive stakeholders.

Manages day-to-day Houston office operations, including facilities, vendors, workplace services, safety preparedness, events, and administrative initiatives. Provides executive assistant support, coordinates calendars and travel expenses, manages office projects, and supports the People & Culture team. The role requires strong organization, responsiveness, service orientation, proactive problem-solving, and onsite execution in a fast-paced environment.

Manage FanDuel’s outside counsel program within Legal Operations, including eBilling, matter management, spend analytics, rate benchmarking, budgeting, forecasting, invoice workflows, vendor management, and performance governance. Partner with Legal, Finance, Procurement, IT, and Accounts Payable to improve systems, data integrity, compliance, and operational processes. Lead strategic initiatives, project plans, and continuous improvement efforts while delivering actionable insights to legal leadership.

Supports product operations for fintech capital products, focusing on payments, fraud, and merchant risk. Responsibilities include evaluating risk, reviewing high-priority merchants, troubleshooting payment issues, improving and automating operational processes, coordinating with support, data science, compliance, and engineering teams, investigating fraud, analyzing data, and documenting processes.

Supports day-to-day development operations through Dynamics 365 administration, CRM data quality, fundraising pipeline and moves-management tracking, grant reporting, dashboards, user support, documentation, and training. The role prepares reports for development leadership, coordinates with Finance, Grants, Enterprise, and Program teams, and uses approved AI tools such as Copilot and Claude for fundraising analysis, segmentation, summaries, and briefing preparation while maintaining privacy and data-governance standards.

Reviews driver applications, verifies employment, vehicle, trailer, inspection, and drug-screen documentation, and resolves missing or unclear information. Communicates with drivers, prior employers, recruiters, and safety teams throughout the qualification process. Maintains accurate, confidential records, transfers files between Tenstreet and Synergize, and coordinates completion of DOT-compliant driver qualification files before onboarding.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Supports alumni engagement programs by managing communications, CRM records, dues billing, event planning, logistics, virtual meeting operations, and post-event follow-up. Serves as the primary alumni contact and coordinates with speakers, presiders, visitors, media, and staff. The role also researches participation data, reports engagement trends, and advises on an alumni directory and portal.

Provides front desk coverage and administrative support for a personal lines insurance team. Responsibilities include greeting visitors, answering calls, processing mail, handling policy-related documentation and service requests, updating records, data entry, filing, deposits, office supplies, and occasional errands. The role supports account managers with renewals, billing inquiries, payments, ID cards, cancellations, and reinstatements without providing licensed insurance advice.

Manage the Houston office front desk and common areas, including visitor reception, phone calls, office supplies, kitchen stock, catering, lunch deliveries, flowers, and administrative support. The role requires strong organization, communication, customer service, time management, and adaptability in a fast-paced environment. Responsibilities also include maintaining visitor security procedures, supporting company events, restocking supplies, and occasionally lifting up to 50 pounds or working at heights.