Top Operations & Support Jobs

Manages assigned customer accounts throughout the order fulfillment process, including order entry, confirmations, shipment tracking, inquiries, issue resolution, quotations, and backlog monitoring. Coordinates with Sales, Production Planning, Distribution, Finance, and other teams to ensure accurate and timely fulfillment. Handles escalated customer issues, supports priority accounts, mentors team members, and contributes to continuous improvement initiatives in a manufacturing environment.

This is a training or placeholder job posting with no substantive responsibilities, qualifications, technologies, compensation, travel, or clearance requirements provided.

Supports the CEO and Utah-based executives by managing complex calendars, travel, communications, meetings, presentations, and action items. Coordinates board activities, special projects, stakeholders, vendors, office services, and Utah office operations. The role requires discretion, judgment, proactive problem-solving, strong organization, and proficiency with Microsoft Office. It is hybrid, with travel up to 25% and occasional support outside normal business hours.

Provides first-level technical support to bank employees through phone, tickets, and email. Responsibilities include password resets, answering technology questions, resolving hardware and software issues, and supporting digital banking products. The intern will also cross-train with team members while developing technical, analytical, customer service, and professional skills in a fast-paced team environment.

Provides senior onsite, walk-up, and remote desktop support across the U.S. Oversees device deployment, workplace technology, onboarding and offboarding, meeting rooms, asset management, endpoint management, identity services, and incident resolution. Partners with global technology teams to implement standards, support security and ITIL compliance, manage escalations, and improve regional services. Supports Windows, macOS, Microsoft 365, Teams, mobile devices, and business applications while advising stakeholders and identifying recurring service issues.

Provides Tier I and II IT help desk support, documents and resolves tickets, troubleshoots end-user hardware and software, configures devices, supports Windows and Microsoft Office 365, trains support staff, and escalates complex issues to Tier III. Delivers on-site and remote technical assistance while maintaining strong customer service.

Develop and launch Matterstack’s laboratory operations from the ground up. Responsibilities include defining lab requirements, securing external lab access, selecting and outfitting a facility, hiring and leading staff, purchasing equipment, building supplier networks, integrating laboratory IT, managing budgets, and planning future expansion and automation. The role requires close collaboration with scientists, engineers, executives, vendors, investors, lawyers, and government stakeholders, with co-location at the eventual facility and occasional travel.

Provides Level 3 technical support and incident management for global Cloud, SaaS, VMS, and managed service clients. Responsibilities include proactive monitoring, incident resolution, platform configuration, troubleshooting with Azure and SQL Server, log analysis, documentation, mentoring, and after-hours on-call support. The role requires weekend work, collaboration across global teams, platform expertise development, and occasional domestic or international travel.

Configure and optimize Oracle HCM Absence Management across global leave programs. Diagnose data, workflow, integration, and production issues; support testing and quarterly releases; maintain documentation and controls; and partner with HR, Payroll, Benefits, IT, and architecture teams. Lead HRIS workstreams, process improvements, automation, M&A integrations, stakeholder training, and governance activities while ensuring compliant, accurate, and scalable absence operations.

Provides part-time administrative and program support for academic programs, including event planning, correspondence, website and social media management, internship coordination, scholarship administration, budget records, invoicing, scheduling, library inventory, data maintenance, and student worker supervision. The role supports directors, students, faculty, alumni, donors, and guests while advancing the university’s Christian educational mission.