Top Operations & Support Jobs

Provide day-to-day customer service and operational support for surety accounts: create and maintain account and bond files, process premiums, renewals, endorsements, and cancellations, audit agent bond logs, generate reports, resolve billing discrepancies, liaise with agents, underwriters, legal and other internal teams, and assist with rating and quote guidance.

Provides business operations analysis supporting efficiency, revenue performance, sales planning, forecasting, and operational scalability. Builds dashboards and reporting tools using Excel, SQL, and Google Sheets; analyzes KPIs, pipeline, bookings, and revenue trends; translates ambiguous business questions into actionable recommendations; supports process improvement, data governance, and cross-functional initiatives; and presents findings to stakeholders and leadership.

Administers NetSuite and related finance applications, including user access, permissions, configuration, issue triage, integrations, data loads, reporting, change management, testing, and vendor coordination. Provides Tier 1–2 support to Finance and Accounting teams, maintains audit-ready documentation, supports access reviews and internal controls, and coordinates with IT and Business Enablement to resolve issues and manage releases.

Supports, configures, implements, and maintains operations, maintenance, engineering, and design applications used in power generation environments. Gathers business requirements, creates functional designs and workflows, tests solutions, troubleshoots issues, manages upgrades and production changes, develops documentation, supports security assessments, and coordinates with business users, technical teams, and vendors. Participates in application support on-call rotations and may travel periodically.

Own and support Microsoft Dynamics AX 2012, SQL Server databases, reporting platforms, and related business systems. Responsibilities include ERP administration, database development and maintenance, SSRS and Power BI reporting, data governance, system integrations, manufacturing process support, troubleshooting, security, disaster recovery, upgrades, documentation, and cross-functional user support.

Supports senior client-service leaders in managing professional and trade associations. Coordinates board and committee activities, membership programs, communications, conferences, events, vendors, budgets, records, and daily operations. Provides responsive service to members, volunteers, and client stakeholders while managing multiple projects and timelines. The role also assists with governance, financial administration, event logistics, process improvements, and client relationship development.

Provides onsite and remote IT support across multiple dealership locations. Troubleshoots hardware, software, Microsoft 365, Active Directory, Azure/Entra ID, networking, VPN, firewall, DNS, and phone-system issues. Escalates complex incidents, manages ticket queues and SLAs, provisions hardware and user accounts, supports VPN access, maintains network infrastructure, performs root-cause analysis, and contributes to documentation and IT improvement projects.

Provides secretarial and clerical support, including phone and visitor reception, document preparation, filing, calendar and travel coordination, records management, billing data, bookkeeping, inventory, mail distribution, and office supply purchasing. Maintains accurate administrative and financial information, supports meetings and training, assists with events, and performs occasional work-related errands.

Leads property management operations across a regional portfolio by directing teams, improving policies and procedures, monitoring financial and operational performance, and driving occupancy and revenue growth. Maintains investor and owner relationships, reviews market trends, oversees property quality and safety inspections, ensures regulatory compliance, supports capital requests, and implements change initiatives. Requires strong commercial, financial, leadership, communication, stakeholder-management, and customer-service capabilities, plus proficiency with Microsoft Office and property management software.

Supports portfolio managers and client teams with account administration, transfers, account opening, cash monitoring, fund activity, reconciliations, client records, meeting materials, and client service. Coordinates with custodians, accountants, attorneys, and internal operations while maintaining accurate information in firm systems. Also assists with family-office services such as bill pay, payroll, tax payments, and monitoring client cash balances.