Top Operations & Support Jobs

Provides advanced clerical and administrative support for Legal Services, including complex report and document preparation, high-volume calendar scheduling, travel arrangements, and coordination of projects, educational sessions, and events. The role requires confidentiality, organization, multitasking, accuracy, and strong computer skills while working onsite during weekday day shifts.

Leads MLB’s consumer experience and support organization, including CX strategy, technology, team development, BPO and call-center partnerships, budgets, agreements, and continuous improvement. Collaborates with Ticketing and Product teams to reduce fan friction across MLB platforms. Uses performance metrics and data-driven decisions to improve support efficiency, stability, scalability, and consistency while managing escalations and defining long-term CX growth.

Processes and verifies title packets, sales tax, assignments, signatures, lien placements, and related documentation. Coordinates with title agencies and internal teams to resolve outstanding title issues, complete title perfection, check in paper and electronic titles, and maintain records. Provides customer service, handles escalations, documents communications, performs audits, and supports training and coaching on title procedures.

Provides behind-the-scenes parish administration, including database management, spreadsheets, policy maintenance, staff onboarding, scheduling, records retention, purchasing support, parking management, event coordination, offertory administration, and ministry scheduling. The role also supports parish staff, coordinates religious and educational programs, maintains sacramental records, and manages merchandise and facility-related processes during a weekday schedule.

Provides administrative and operational coverage across childcare centers in Cuyahoga and Lorain counties. Responsibilities include applying childcare licensing and SUTQ requirements, supporting enrollment, attendance, billing, purchasing, payroll, data collection, grant reporting, classroom observations, and education projects. The role requires professional communication, confidentiality, collaboration, independent work, travel between sites, and lifting items up to 40 pounds.

Own high-priority founder-led projects across product, sales, hiring, and operations. Responsibilities include launching new initiatives from scratch, supporting client and market activities, building prototypes, organizing events, and taking projects end-to-end with high autonomy. The role is onsite in San Francisco and may develop into a full-time position in Deployment, Growth, or Special Projects.

Performs criminal and civil background screenings, diligent searches, and Livescan fingerprinting services. Schedules client appointments, captures fingerprints, collects required documentation, personal information, data, and fees, and assists with diligent searches. Maintains confidential information, researches and analyzes data, communicates professionally, collaborates with staff, and participates in training and development activities.

Own internal business-analysis demand governance across departments, including intake, prioritization, process analysis, automation recommendations, benefits measurement, funding support, and maintenance-cost tracking. Establish analysis standards, mentor analysts, document systems, participate in Scrum ceremonies, and assess financial-system controls. The role requires confidently challenging requests, quantifying process costs and benefits, and supporting cross-functional improvements in a hybrid Atlanta setting.

Leads and develops a team of up to 16 Business Analysts through coaching, hiring, succession planning, and performance development. Establishes BA processes, guidelines, tools, and governance while partnering with IT leadership, HR, and cross-functional stakeholders. The role supports infrastructure and Guidewire tracks, promotes continuous learning, and aligns BA capabilities with organizational priorities in an ambiguous, evolving environment.

Provide day-to-day customer service and operational support for surety accounts: create and maintain account and bond files, process premiums, renewals, endorsements, and cancellations, audit agent bond logs, generate reports, resolve billing discrepancies, liaise with agents, underwriters, legal and other internal teams, and assist with rating and quote guidance.