Top Operations & Support Jobs

Resolve escalated patient issues and cancellation requests while maintaining satisfaction, retention, policy compliance, and resolution budgets. Follow up on cases, monitor KPIs such as resolution time and customer satisfaction, and collaborate cross-functionally with product, sales, and marketing to address recurring problems and improve customer experience.

Manage residential real estate escrow transactions from contract review through closing. Verify paperwork, titles, taxes, funding, and regulatory requirements; coordinate with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolve issues and ensure timely, accurate closings. Build industry relationships, provide exceptional service, train and oversee escrow assistants, and support operations across multiple Texas entities.

Processes ACH, payroll deduction files, domestic and international wires, check-clearing files, payment exceptions, disputes, reconciliations, and account postings. Supports transactions across ATM, ITM, Deposit2Go, mail, lockbox, and other payment channels while assisting members and staff. Ensures compliance with NACHA rules, OFAC policy, Regulation CC, BSA, AML, and related laws. Provides customer service, handles card-related requests, maintains payment entries, and manages detailed operational tasks in a hybrid banking environment.

Provides advanced IT infrastructure and desktop support, including network administration, security operations, SIEM, workstation management, operating system patching, troubleshooting, asset management, and vendor coordination. The role supports audit and compliance, manages hardware and software lifecycles, documents incidents, and improves IT procedures. This hybrid position requires working from the Morristown, New Jersey office at least three days per week.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Own revenue systems and processes spanning customer verification, provisioning, billing, contracting, entitlements, access controls, and account lifecycle management. Build scalable workflows, automations, and internal tools; partner with GTM, Product, Engineering, Finance, and Legal; support product launches; and analyze pricing, packaging, and usage. The role requires hands-on systems ownership, API and SQL fluency, SaaS billing knowledge, strong problem-solving, and cross-functional communication.

Part-time, on-site Office Manager responsible for daily headquarters operations, including mail, check deposits, phone coverage, office supplies, vendor coordination, service schedules, workspace reservations, and company events. The role requires strong organization, independent work, discretion with financial documents, clear communication, basic computer skills, and the ability to perform light physical tasks.

Supports desktop and end-user technologies in an onsite healthcare environment. Troubleshoots Windows, Active Directory, networking services, VDI/Citrix, hardware, peripherals, and software issues. Installs and validates solutions, supports system implementations, change management, disaster recovery, and technical projects. Maintains documentation, serves as a technology subject matter expert, assists team members, and coordinates issue resolution across technical teams and stakeholders.

Provide hands-on IT support across hardware, software, identity, devices, applications, conference rooms, and core business systems. Manage employee onboarding, offboarding, device deployment, asset lifecycles, access controls, and endpoint environments. Troubleshoot macOS, Windows, and Linux systems, support A/V technology, improve documentation and processes, and develop scripts, integrations, automations, and AI-assisted tools to improve IT operations and employee experience.

The provost serves as Loyola University Maryland’s chief academic officer and second-ranking executive, leading academic affairs across three schools and associated support units. Reporting to the president, the role drives academic strategy, faculty and student success, enrollment growth, innovation, institutional sustainability, and alignment with the university’s Jesuit mission. The provost partners with campus stakeholders, supports strategic planning, oversees academic programs and faculty excellence, and contributes to institutional leadership and decision-making.