Top Operations & Support Jobs

Provides executive communication access and administrative coordination for an Associate Executive Director who is DeafBlind. Duties include tactile ASL and ProTactile communication, conveying environmental and written information, calendar and meeting management, reports and briefing materials, travel logistics, stakeholder coordination, accessibility arrangements, co-navigation, and confidential follow-up. The role requires national travel flexibility, strong organizational skills, Microsoft 365 proficiency, and experience supporting DeafBlind individuals.

Six-month remote internship supporting FFAR departments in partnerships, science, or impact. Responsibilities may include research, data entry and analysis, dashboard tracking, presentations and reports, event coordination, communications, process improvement, project management, and administrative tasks. Interns collaborate with government, academic, nonprofit, and private-sector partners while gaining exposure to agricultural research, public-private partnerships, and organizational operations.

Leads day-to-day business, revenue, marketing, subscription, and field-sales operations as the CEO’s operating partner. Owns systems, workflows, dashboards, data quality, forecasting, planning, hiring coordination, and team accountability. Supports AI-agent deployment by defining workflows, coordinating testing, training users, and measuring efficiency gains. Partners with Growth, Product, and technical teams to improve execution without owning sales quotas, growth strategy, or product roadmaps.

Leads Training and Technical Support teams, overseeing hiring, coaching, performance management, customer service quality, technical training, KPI management, process improvement, documentation, budgeting, and cross-functional initiatives. Develops high-performing teams, improves operational efficiency, investigates root causes, implements corrective actions, and drives customer satisfaction. Requires up to 20% travel to customer sites, facilities, conferences, and training events.

Processes and verifies healthcare documentation, coordinates with physician offices, follows up on missing information, and ensures compliance and accuracy. The role manages sensitive electronic and paper records, handles inbound and outbound communications, supports external partners, identifies workflow improvements, and maintains high-quality administrative service in a fast-paced, metrics-driven environment.

Administers and supports the organization’s Microsoft 365 environment, with primary ownership of SharePoint forms, sites, permissions, content governance, and Power Automate workflows. Manages Entra ID, Exchange Online, Teams, OneDrive, Intune, enterprise applications, identity controls, MFA, and security policies. Provides Tier 2/3 troubleshooting, documentation, user training, licensing oversight, usage reporting, and technical guidance while partnering with business units and IT teams.

Provides operational, administrative, and customer support across member programs, including responding to inquiries, onboarding members and Chairs, driving resource adoption, tracking engagement metrics, preparing communications, coordinating webinars, maintaining platform content, gathering feedback, and managing cross-functional follow-ups.

Provides administrative and project support for Professional Learning and Business Development departments. Duties include managing documents and files, coordinating communications, maintaining project databases, tracking stakeholder information, supporting meetings and logistics, preparing reports, and ensuring timely completion of forms and project tasks. Requires strong organization, writing, communication, confidentiality, data entry, and multitasking skills. The role is office-based in Turners Falls, Massachusetts, with occasional travel, errands, and weekend project support.

Leads internal teams and contractors, manages daily operations and performance, oversees growth and marketing initiatives, and drives user acquisition, engagement, and platform expansion. Partners with the founder to execute business priorities, improve operational efficiency, and increase team accountability and productivity. The role also supports expansion of an international mental health provider network and requires startup or scaling-platform experience.

Provide SAP Basis administration and support across landscapes, perform installations, upgrades, support stack and OSS note application, backups, migrations, disaster recovery testing, and data refreshes between environments. Collaborate with teams, manage multiple tasks, and ensure system security and availability.