Top Operations & Support Jobs

Build full-funnel reporting connecting marketing activity to sales opportunities and revenue. Define attribution and shared metrics, improve lead scoring and Salesforce workflows, measure campaign ROI, and create executive dashboards in BI tools. Analyze data to uncover insights and support forecasting across marketing, sales, customer success, and revenue operations. The role requires strong analytical, marketing, stakeholder management, and SaaS experience, with curiosity about AI.

Summer IT internship providing hands-on experience in systems and network administration. Responsibilities include IT support, endpoint deployment, Windows and Linux server administration, software and system updates, backup testing, asset documentation, security projects, and infrastructure upgrades. The intern will also complete projects based on organizational needs and personal interests while supporting approximately 50 users and devices.

Manages end-to-end tax team workflow, staff deployment, capacity planning, assignment sequencing, and workload balancing. Identifies bottlenecks, resolves resource conflicts, adjusts schedules, enforces turnaround commitments, and develops recovery plans for delayed work. Maintains predictive production schedules, supports customer onboarding workflows, prepares leadership updates, and collaborates with industry leaders and engagement teams to optimize utilization, billable hours, revenue, and delivery execution.

Provides onsite IT support for client desktop, laptop, server, and network environments. Troubleshoots and resolves service requests, installs operating systems and hardware, performs break/fix repairs, manages firewall and networking issues, documents incidents, and escalates problems when needed. The role also evaluates new client environments, supports backup systems and security tools, communicates with end-users, travels to client sites, and may participate in on-call support.

Supports daily operations by managing incoming requests, dispatching staff and vendors, coordinating updates, ensuring accurate work-order processing, running reports, managing shared inboxes, and assisting with administrative tasks. The role requires strong organization, communication, prioritization, customer service, and the ability to learn company software quickly. Weekend work is required, with two consecutive weekdays ideally scheduled off.

Leads and oversees municipal operations, services, staff, budgeting, and implementation of City Council priorities. Applicants must submit a cover letter, resume, at least five professional references with contact information, and salary history by November 20, 2026.

Oversees daily ACH and domestic/international wire operations, supervising specialists and ensuring accurate processing, regulatory compliance, risk mitigation, fraud prevention, quality control, and strong internal controls. Manages ACH risk reviews, supports payment technology implementations, coordinates audits and projects, interprets regulatory changes, coaches staff, and resolves customer and internal escalations.

Provides high-level administrative support to C-suite executives, including calendar and email management, meeting preparation, phone and document handling, travel coordination, recordkeeping, presentations, and expense reimbursements. The role requires strong organization, communication, multitasking, prioritization, and follow-up skills, along with at least five years of experience supporting C-level executives and proficiency in Microsoft Office.

Provides front-desk customer service for photography clients, including greeting and checking in guests, handling payments, answering phones, scheduling appointments, explaining promotions and photo packages, and supporting package selections. Maintains an organized reception area and coordinates with photography and sales teams. This seasonal role requires reliable availability for flexible hours, including evenings and weekends.

Leads a call center representative team by setting performance goals, coaching employees, managing escalations, monitoring KPIs and SLAs, improving service quality, coordinating training, and supporting operational efficiency. The role also addresses customer concerns, analyzes team metrics, collaborates cross-functionally, provides performance reports, and ensures adherence to company policies and customer service standards.