Administrative Coordinator& DeafBlind Co-Navigator

Are you ready to make a difference in your community?  Do YOU want to work on a team that is committed to empowering individuals?  At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. 

We currently have an exciting career opportunity available to join the HKNC team as an Administrative Coordinator and DeafBlind CoNavigator. The Administrative Coordinator & DeafBlind Co-Navigator provides high-level executive and communication access support to the Associate Executive Director (AED). This role is a dedicated, position-specific support function that integrates executive coordination with specialized DeafBlind access services to ensure immediate, reliable, and effective communication access for leadership, decision-making, and organizational responsibilities. The incumbent operates within a Co-Navigator model, facilitating access to information, environments, and communication while supporting the AED’s autonomy, informed decision-making, and full participation.

This is a full-time position based out of our training building in Sands point, NY.

Salary: $75-$85k annually. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Executive Communication Access (PRIMARY FUNCTION)

• Provide real-time communication access for the Associate Executive Director across all leadership, operational, and external engagements.

• Facilitate communication using preferred methods, including tactile ASL, ProTactile, close vision, or other modalities.

• Ensure immediate access to support executive decision-making, leadership meetings, crisis response situations, and external stakeholder engagement.

• Convey complex environmental and visual information through Protactile/Haptics, including meeting dynamics, speaker identification, group interactions, visual/environmental/spatial context, and written or digital materials such as emails, reports, and presentations

• Ensure materials are in an accessible format such as braille, PDF or Word document.

• Assist in synthesizing and organizing information to support executive-level preparation, participation, decision-making, and follow-up.

2. Administrative Coordination

• Manage the AED’s calendar, scheduling, and prioritization of meetings.

• Coordinate national and high-level meetings, including advisory committees and stakeholder engagements.

• Prepare and organize reports, presentations, briefing materials, and related documentation.

• Support documentation for federal/state reporting and funding initiatives.

• Assist with travel planning, logistics, and meeting preparation.

• Support professional communications on behalf of the AED, including drafting, coordinating, and tracking timely follow-up with internal and external stakeholders.

3. Co-Navigation, Engagement & Travel Support

• Support navigation and mobility as needed using appropriate human guiding techniques.

• Provide co-navigation and communication facilitation support during external engagements, conferences, federal/state meetings, workshops, advisory forums, stakeholder meetings, and national travel.

• Coordinate in advance with event organizers, local agencies, service providers, and accessibility teams to support accommodations, access arrangements, travel logistics, and participation needs.

• Assist with external engagement logistics, including scheduling, travel coordination, materials preparation, and meeting access.

• Support post-engagement follow-up by helping organize key takeaways, action items, and communication outputs.

• Maintain flexibility to travel nationally with the AED.

• Maintain neutrality, accuracy, discretion, and confidentiality at all times.

Performs other duties as assigned by immediate supervisor or other levels of Administration.

REQUIRED EDUCATION and/or EXPERIENCE 

• Bachelor’s degree required; Master’s degree preferred in a related field (e.g., rehabilitation counseling, Deaf studies, human services, public administration, or related discipline)
• Minimum of 3–5 years of experience supporting individuals who are DeafBlind, preferably in professional, organizational, or administrative environments
• Demonstrated experience facilitating complex communication in dynamic, multi-stakeholder settings
• Proficiency in ASL and/or Protactile communication methods required. 
• Advanced proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and Teams required. 
• Strong organizational, coordination, and communication skills
• Ability to manage sensitive and confidential information

At HKS we strive to provide a healthy work-life balance for our employees.  we offer generous paid time off and comprehensive benefit package including:

• Medical Insurance
• Dental Insurance
• Vision Insurance 
• Paid vacation 
• Paid Personal Days 
• Paid sick time
• 11 Paid Holidays Off Annually  
• Life Insurance
• Short/Long Term Disability
• 403b Program w/Employer Match
• Flexible Spending/ Healthcare Savings Accounts 
• Voluntary Ancillary Plans
• Employee Assistance Program 

HKS is committed to providing reasonable workplace accommodations to individuals with illness, injury, or disability to complete the essential functions of their job.