Top Operations & Support Jobs

Handle inbound customer calls, texts, and emails for solar, battery, and EV projects. Schedule sales and service appointments, provide project and ticket updates, perform basic system troubleshooting, manage warranty claims, maintain CRM and field-service records, document escalations, and follow issues through resolution. The role also identifies service or upgrade opportunities and requires consistent, professional customer communication.

Owns and builds the company’s IT function, including multi-terabyte data storage, cloud and on-premises infrastructure, networking, research compute, cybersecurity, identity management, disaster recovery, vendor management, budgeting, governance, policies, and IT service management. Partners across scientific, manufacturing, commercial, and corporate teams; supports compliance and diligence; and develops the IT organization as the company scales.

Supports dealership staff and agricultural customers with John Deere technology, integrated solutions, equipment optimization, software updates, troubleshooting, and on-site repairs. Trains sales, service, parts employees, and customers; promotes technology products; manages JD Link, FarmSight, APEX, and RTK base-station activities; assists with inventory and customer clinics; resolves technical issues and supports adoption of new solutions.

Provides live chat, email, ticket, and limited phone support to swim school families. Handles scheduling, account updates, program information, cancellations, and concerns while documenting interactions accurately. Maintains response-time, accuracy, customer-satisfaction, and KPI standards, follows procedures, adapts to changing policies, and supports customer loyalty and retention. Full-time, on-site work requires evening, weekend, and holiday availability.

Manage executive calendars, scheduling, travel, reception, office supplies, vendors, expenses, events, and onboarding logistics. Serve as a polished point of contact for executives, visitors, customers, candidates, and partners. Prepare meeting materials, correspondence, notes, and follow-ups while maintaining confidentiality and ensuring the office remains organized, stocked, and guest-ready.

Greets visitors, directs clients, manages high-volume incoming calls, routes calls to appropriate departments, processes mail, maintains office supply inventory, and keeps lobby and conference areas clean. The role requires strong communication, customer service, organizational, telephone, computer, and switchboard skills, along with the ability to function cooperatively and safely under stressful conditions.

Supports onsite office operations, including administrative procedures, billing, invoicing, purchasing, contracting, equipment work orders, RFID and linen tracking, reporting, customer communication, and event coordination. Maintains office efficiency, assists with issue resolution, mentors staff, and serves as a community liaison. The role requires strong organization, communication, problem-solving, customer service, reporting, and Microsoft Office skills, with occasional travel up to 10%.

Provide executive and operational support to the strategy team, including calendar and international travel management, investor and partner visits, events, technology troubleshooting, meeting preparation, project tracking, and personal logistics. The role requires resourcefulness, strong judgment, concise communication, attention to detail, and flexibility for time-sensitive work outside standard business hours.

Provides first-line technical support for hardware, software, operating systems, networks, user accounts, and company applications. Responsibilities include onboarding and offboarding employees, managing access permissions, administering collaboration and conferencing tools, handling IT procurement and inventory, documenting solutions, maintaining support records, and training users. The specialist supports Windows, macOS, JumpCloud, Google Workspace, Atlassian applications, Slack, and Zoom Rooms.

Coordinates repossession and vehicle remarketing activities for delinquent accounts. Responsibilities include member and vendor communication, account reviews, required letters and scrubs, inventory and status monitoring, workflow issue resolution, escalation, and compliance with lending regulations and company policies.