Top Operations & Support Jobs

Provide first-line IT support for employees across hardware, software, access, connectivity, devices, and office AV. Manage device lifecycles, inventory, shipping, software licenses, onboarding and offboarding, identity provisioning, conference room technology, and basic network troubleshooting. Document solutions, create knowledge-base resources, and help build scalable internal IT operations for an on-site New York City headquarters and global remote workforce.

Serves as the first point of contact for visitors, employees, vendors, and customers at Meter’s San Francisco office. Responsibilities include guest check-in, mail and package handling, inventory management, office supply and snack ordering, order reconciliation, and coordination with other offices to maintain consistent workplace standards. The role also troubleshoots workplace issues, anticipates needs, communicates clearly, and continuously improves workplace operations.

Provides plant and corporate IT support, including help desk assistance, PC and server deployment, Active Directory administration, Windows and Microsoft 365 support, LAN administration, VMware server farm management, troubleshooting, and security application support. The role documents processes, assists users, administers network management tools, and periodically visits company plants. It is onsite five days per week and requires strong communication, organization, and problem-solving skills.

Leads companywide operations and translates organizational strategy into execution. Oversees service line leaders, operational consistency, financial and business planning, project delivery, quality, client experience, employee development, succession planning, accountability, and sustainable growth. Partners with the CEO, Board, and senior leadership to strengthen organizational performance and culture.

Manages engineering change orders, document control workflows, bills of material, and configuration management processes. Develops procedures, coordinates PLM and ECO/BOM software implementation, supports testing and training, and serves as a liaison between IT, engineering, program management, and clients. Processes part numbers, BOMs, and change records in PLM or MRP systems while supporting documentation and minor CAD changes in controlled environments.

Provides onsite administrative and secretarial support across Purchasing, Quality, Service, and Logistics. Responsibilities include supplier collaboration, delivery tracking and distribution, NDA maintenance, supplier onboarding documentation, liability insurance renewals, invoice verification and retention, document scanning, and system uploads.

Leads North American revenue operations, including forecasting, sales planning, quota modeling, performance analytics, executive reporting, compensation analysis, and sales acceleration programs. Partners with Sales, Finance, HR, and vendor teams to improve forecast accuracy, pipeline growth, accountability, incentive effectiveness, and commercial execution. Establishes scalable processes, governance frameworks, dashboards, and performance metrics while influencing senior leaders across a matrixed organization.

Leads complex commercial insurance claims, including coverage analysis, litigation management, investigations, reserves, negotiations, settlements, and fraud review. Manages and mentors claims staff, provides technical leadership, oversees vendors, supports client and broker relationships, ensures regulatory compliance, and prepares executive and statistical reports. The role requires at least seven years of claims experience, team leadership, strong negotiation and communication skills, and preferably professional insurance qualifications.

Own Austin office operations, facilities, vendors, supplies, front desk, events, onboarding logistics, and light HR support. Manage marketing materials, shipping, inventory, and event fulfillment while improving office processes and maintaining a welcoming, well-functioning workplace.

This is a general application opportunity for candidates who are unsure which Thor Motor Coach position best fits their background. The company will review submitted applications and determine potential role alignment.