Top Operations & Support Jobs

Serves as the firm’s front-desk point of contact by welcoming visitors, managing calls, coordinating conference rooms, handling mail and deliveries, and supporting visitor access. Provides administrative assistance with scheduling, travel arrangements, office supplies, catering, meetings, events, and special projects. Requires strong communication, organization, discretion, professionalism, reliability, and proficiency with Microsoft Office, Outlook, Teams, and standard office technology. This is a fully onsite role in Atlanta.

Implements and administers insurance products for financial institutions, including CPI, GAP, MBI, VSC, and LPI. Troubleshoots product and application issues, analyzes root causes, configures system parameters, maintains policies and regulatory compliance, validates data, prepares reports, manages portal access, documents business requirements, supports audits, and coordinates with internal teams, clients, carriers, and Information Technology.

Business Operations Analyst Intern supporting data analysis, reporting, master data management, enterprise-system updates, process improvement, and cross-functional business projects. Responsibilities include cleansing and validating data, troubleshooting operational challenges, documenting requirements, tracking project activities, and assisting with Microsoft Dynamics 365. The role is designed for a student pursuing business, analytics, information systems, or operations management and requires basic SQL knowledge, strong analytical skills, and attention to detail.

Provides administrative, data entry, bookkeeping, HR, accounting, filing, reporting, and basic IT support. Serves as the agency’s first point of contact for clients, employees, calls, and inquiries; maintains personnel and training records, coordinates employee compliance documentation, conducts reference checks, reconciles operating accounts, and supports supervisors with reports.

Provide Tier 1 and Tier 2 technical support for employees, troubleshooting hardware, software, operating systems, applications, devices, and Microsoft 365 services. Configure and deploy equipment, manage IT assets and user accounts, support endpoint management, security, access, ticketing, conference room technology, and patching. Document solutions, maintain records, assist with technology deployments and office moves, participate in on-call support, and contribute to continuous improvement.

Provides Level I and II IT support across server, network, workstation, and end-user systems. Installs, configures, secures, and maintains Windows and Linux infrastructure, Cisco and Fortinet equipment, Active Directory, and Group Policy. Troubleshoots hardware and software issues, manages user access changes, supports onboarding and offboarding, monitors helpdesk queues, documents assets and resolutions, coordinates system changes, and mentors Tier 1 technicians. Occasional company vehicle use is required.

Provides internal help desk support for banking employees by diagnosing and resolving hardware, software, networking, and banking application issues. Logs and tracks incidents, escalates complex problems, coordinates with vendors and programmers, installs equipment and software, tests products, and develops user documentation. Supports applications including Silverlake, Vertex Teller, StreamLine for Deposits, DecisionPro, online banking, debit cards, and Microsoft Office.

Manages academic records and scheduling operations for Upper and Middle School students. Responsibilities include course requests, enrollment, scheduling, grading, transcripts, graduation audits, records retention, data integrity, reporting, and staff training in Blackbaud K-12. Partners with academic leaders, counseling, admissions, athletics, families, and students while maintaining FERPA compliance and confidentiality.

Maintain the school library collection, including books, audiovisual materials, and software; manage cataloging, circulation, budgeting, and access to resources. Instruct students in library use, support teachers with materials, collaborate on library curriculum, and maintain a safe, therapeutic learning environment. The role works with children experiencing emotional, behavioral, and learning challenges as part of a multidisciplinary educational team.

Part-time Cashier/Receptionist responsible for answering and directing dealership calls, processing customer payments, issuing receipts, calculating bills, handling complaints, and performing basic accounting and clerical duties. The role requires professional customer service, accurate cash handling, familiarity with dealership procedures, and flexible availability for evenings and weekends.