Top Operations & Support Jobs

Part-time role supporting Providence Church wedding ministry and special events: coordinate wedding scheduling, policies, fees, vendor and staff communications; assist with church-wide events, staff meeting lunches, and administrative projects.

Work closely with the CEO and leadership team to drive company priorities, manage operating cadence, coordinate meetings and events, conduct business analyses and market research, improve processes with AI tools, support office operations, and handle confidential and urgent tasks. The role spans engineering, sales, marketing, and operations while helping scale the company.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.

Provides executive support to the President of GTM and Chief Marketing Officer by managing complex calendars, travel, communications, meetings, outreach, expenses, off-sites, and special projects. The role requires anticipating executive needs, coordinating across time zones and teams, preparing materials, handling confidential information, and improving administrative processes.

Supports and maintains digital manufacturing applications for the U.S. Navy’s additive manufacturing facilities. Responsibilities include application installation, configuration, troubleshooting, testing, integration, data validation, documentation, reporting, user support, and requirements analysis. The role manages PLM, MES, and ERP-related systems, evaluates software improvements, resolves technical issues, supports UAT and integration testing, and collaborates with IT, business integration, supply chain, and program management teams.

Manages complex client escalations and cancellation requests, de-escalates concerns, negotiates tailored solutions, and supports client retention. Documents cases in CRM and ticketing systems, identifies feedback trends and root causes, and partners with Sales, Client Care, and Operations to improve processes and client experience.

Provides first-line technical support and training for corporate and retail employees using Windows and Apple devices. Manages helpdesk tickets, endpoint systems, workstations, peripherals, hardware troubleshooting, inventory, refresh cycles, and knowledge-base articles. The role also configures and deploys new equipment, supports Microsoft Intune and Apple Business Manager, and operates ITSM AI agents. It requires onsite technical work, strong communication, organization, and flexible weekday and weekend availability.

Oversee branch operations, compliance, cash management, staff supervision, process improvement, audits, customer issue resolution, and operational risk mitigation. Support the Branch Manager with staffing, employee development, facility needs, reporting, strategic initiatives, and sales goals. Ensure adherence to banking regulations, policies, and procedures while maintaining strong customer service and developing operational staff.

Handles product incident complaints for U.S. customer accounts, documents investigations, negotiates credits, and communicates with customers and consumers. Coordinates with Quality Assurance, plant personnel, and supplier support teams to investigate claims, retrieve incident objects, review reports, and ensure customer procedures are followed. Monitors complaint trends, reports critical incidents, supports strategic initiatives, and contributes to team development and mentoring.

Provides application support to software customers through phone, email, and chat. Troubleshoots product issues, manages tickets and escalations, communicates resolution updates, collaborates cross-functionally, assists with software and hardware testing, and maintains product and business-process knowledge. The role is fully remote in the US and requires up to 10% annual travel.