Top Operations & Support Jobs

Handle high-volume inbound and outbound customer calls, schedule service appointments, resolve client needs, escalate concerns, and achieve productivity and quality goals. The role uses CRM systems to document interactions, promotes products and services, identifies upselling opportunities, and requires strong communication, sales, typing, judgment, and customer service skills. Work is onsite with evening and weekend shifts.

Leads GTM strategy and revenue operations analytics for Sales and Customer Success. Builds performance dashboards, analyzes pipeline and customer lifecycle metrics, develops capacity and territory models, supports forecasting and planning, and provides executive decision support. Partners cross-functionally to improve Salesforce data quality, automate workflows, strengthen operating cadences, and translate commercial insights into measurable improvements in sales productivity, expansion, retention, and revenue performance.

Analyzes revenue, sales, customer retention, profitability, forecasting, and operational performance. Builds models, cohorts, segmentation analyses, dashboards, and scenario plans; identifies trends, risks, and growth opportunities; and translates complex data into actionable recommendations. Partners across Revenue Operations, Commercial Planning, Sales, Account Management, and Finance to establish trusted metrics, improve forecasting, evaluate customer economics, and support strategic business decisions.

Provides high-level administrative support to the Chief People Officer and People Leadership Team. Responsibilities include executive calendar management, meeting and presentation coordination, minutes, vendor contracts and purchase orders, travel and expenses, IT requests, distribution groups, announcements, onboarding, and confidential employee information. Requires strong judgment, discretion, organization, communication, prioritization, and independent work with senior executives and vendors.

Supports matchday operations for New England Revolution MLS and MLS Next Pro matches. Responsibilities include locker room setup, training and referee support, sideline logistics, equipment and hydration protocols, scoreboard monitoring, and coordination with league officials, security, inspectors, and staff. The role requires reliable attendance at scheduled matches, strong communication, physical ability to lift up to 45 pounds, and availability for nights, weekends, holidays, and outdoor work.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Processes, schedules, and monitors customer orders to ensure accurate and timely completion. Coordinates with internal departments, reviews orders for completeness and compliance, maintains records, communicates updates, follows up on open items, prepares Excel reports, and identifies efficiency improvements.

Provides intermediate administrative and clerical support for an APP Residency Program and Medical Staff Office. Responsibilities include scheduling, calendar and curriculum management, data entry and analysis, report creation, meeting coordination, correspondence, records processing, evaluation tracking, project coordination, vendor and visitor liaison work, and confidential information handling. The role also supports accreditation activities, resident and faculty communications, program events, and cross-site administrative operations.

Own Salesforce administration, sales technology support, data quality, dashboards, KPI reporting, forecasting analysis, and process automation. Partner with Sales, Marketing, Finance, Product, and IT to improve sales effectiveness, troubleshoot systems, optimize processes, support territory planning, and deliver actionable insights to leadership. The role also includes training sales users, supporting system implementations, and leading process improvement projects in a SaaS environment.

Supports internal operations across product, analytics, account management, and operations teams. Responsibilities include pulling and organizing data, building reports and dashboards, maintaining documentation and workflows, tracking project deliverables, coordinating cross-functional initiatives, managing internal tools, performing QA and data cleanup, and identifying process improvements. The role is designed for an early-career professional to develop foundational operations, analytics, and business coordination skills.