Top Operations & Support Jobs

Answers and routes incoming service calls, schedules vehicle service appointments, greets customers, provides service updates, follows up on missed appointments, troubleshoots vehicle concerns, maintains the customer lounge, and supports service-team administrative tasks.

Provides Tier 2 business support for pharmacy stores using EPS, troubleshoots procedural and software issues, coordinates with IT support, communicates enhancements, and tests development releases. Responsibilities include user acceptance testing, writing test plans, supporting central teams, answering procedural questions, managing escalated calls, and handling projects independently. Requires pharmacy operations knowledge, strong communication and customer service skills, EPS proficiency, Microsoft Office familiarity, and at least two years of EPS experience.

Leads enterprise pricing, yield management, packaging, and monetization strategy across a retail media portfolio. Develops pricing frameworks, rate cards, deal structures, demand-based yield models, and governance policies to maximize revenue. Partners with Sales, Finance, Product, and Revenue Operations to optimize inventory, forecast supply and demand, and assess pricing performance. Oversees CPQ and OMS pricing workflows, reporting, data integrity, and scalable operational processes while advising senior stakeholders on complex commercial opportunities.

Provides full-time, on-site reception and administrative support for a Houston office. Responsibilities include screening calls, greeting visitors, handling mail and courier pickups, maintaining shared spaces, ordering meals, replenishing supplies, and supporting office professionals. Requires Microsoft Office proficiency, strong communication and organization skills, attention to detail, time management, prioritization, and teamwork.

Provides first-line customer support for internet service inquiries, billing, account changes, and technical issues. Troubleshoots connectivity, modem/router, and basic networking problems through phone, email, chat, and ticketing channels. Documents interactions, escalates complex issues, educates customers on services and self-service tools, and follows up to ensure resolution. Requires strong communication, problem-solving, multitasking, and familiarity with CRM systems and ISP services.

Provides administrative, project-management, reporting, and editorial support for a portfolio of academic journals. The role coordinates with editors, authors, society partners, and internal teams; maintains publishing data and workflows; prepares reports and presentations; tracks journal performance; supports editorial projects, publication ethics initiatives, marketing activities, and operational improvements.

Provide technical and customer support for Cayenta enterprise applications. Investigate application, data, integration, database, interface, and environment issues; manage support tickets through resolution; communicate with customers; use SQL, documentation, testing, and AI tools to troubleshoot; identify root causes; document solutions; collaborate with internal teams; and recommend product or process improvements.

Supports DuPont’s Controllership and Tax teams by processing payments, routing invoices, maintaining tax records, tracking notices, preparing reports and presentations, coordinating onboarding, managing shared mailboxes, organizing files, and handling vendor inquiries. The role is onsite and requires strong organization, discretion, attention to detail, and the ability to manage multiple priorities while providing administrative backup across finance functions.

Leads front-office operations and customer experience at a swim school. Manages, coaches, and develops customer-facing staff; maintains service standards, staffing, onboarding, facility readiness, inventory, and operational procedures. Supports enrollment, retention, revenue initiatives, and escalated customer concerns while addressing employee performance. Requires full-time availability, including at least one weekend day.

Provide first- and second-tier internal IT support, troubleshoot hardware, software, network, and account issues, prepare equipment for new hires, manage tickets and assets, administer basic Active Directory and SSO accounts, create documentation, and assist with software rollouts and conference room AV projects.

Process vehicle titles from multiple states, identify errors and title issues, apply state requirements, scan documents, prepare shipping packages and labels, and return voided-sale titles. The role requires accurate repetitive data entry, document handling, multitasking, communication, and independent work. Automotive title-processing experience is preferred but not required.

Coordinates vehicle impound recovery activities by supporting clients, customers, recovery vendors, and account managers. Responsibilities include assigning vendors, monitoring internal queues, maintaining reports, researching and resolving issues, documenting details, prioritizing follow-ups, and ensuring approvals, documents, and active recovery assignments are completed on schedule. The role requires strong customer service, communication, organization, multitasking, accuracy, and proficiency with Google products and multiple computer systems.