Top Operations & Support Jobs

Provides administrative and coordination support to a site head during a pharmaceutical manufacturing site's startup and early operations. Responsibilities include complex calendar and travel management, meeting and event coordination, presentation and report preparation, action-item tracking, records management, communications support, and confidential information handling. The role requires cross-functional collaboration, strong organization, discretion, responsiveness, and proficiency with Microsoft Office and Teams.

Provides administrative support to multiple R&D business leaders by managing calendars, complex meetings, international travel, expenses, interviews, communications, records, supplies, and site operations. Uses Microsoft 365, Workday, SharePoint, Concur, and approved AI tools to improve administrative workflows. Handles confidential information, supports recruiting and onboarding, coordinates with internal and external partners, maintains documentation, and provides backup coverage for other administrative assistants. The role is full-time onsite in Boston with occasional travel to Indianapolis or regional sites.

The Senior Director of Strategic Alliances will lead external collaborations to advance drug development, ensuring operational excellence and alignment with strategic goals across teams and partners.

Provides part-time administrative support for the home office, primarily managing incoming and outgoing mail, shipments, records, supplies, inventory, filing, data entry, and document organization. The role also supports routine clerical tasks, small projects, email documentation, and office staff while maintaining confidentiality. Candidates should be organized, detail-oriented, dependable, proficient in Microsoft Office, able to work independently, and capable of adapting to changing priorities.

Provides administrative, operational, and analytical support for defense program execution. Responsibilities include representing meetings, maintaining project documentation and data, creating project plans in Microsoft Project, monitoring funding, updating spend plans and presentations, processing labor requests, and supporting inventory management. Requires strong organization, attention to detail, communication, and the ability to follow established procedures while obtaining and maintaining an active Secret clearance.

Provides onsite enterprise IT service delivery at Rock Island Arsenal, including ticket management, desk-side support, NIPR/SIPR systems, user accounts, imaging, application services, hardware maintenance, printer troubleshooting, Windows Server administration, virtualization, patching, networking, security hardening, and DoD STIG compliance.

Leads a four-person VIP executive support team, managing schedules, workloads, ticket queues, escalations, SLAs, and service improvement. Provides white-glove technical support for executive communications, collaboration systems, mobile devices, networks, workstations, and conference-room technologies. Troubleshoots hardware and software, provisions users and devices, coordinates incident communications, performs root cause analysis, and maintains documentation. Requires after-hours rotation, event support, and on-call escalation coverage.

Lead Business Analyst partners with business and technical teams to gather requirements, create functional specifications, map processes, support system enhancements, conduct UAT, analyze transactional data, maintain reports and documentation, troubleshoot issues, and improve healthcare order-to-cash workflows. The role supports integrations, configuration updates, go-live monitoring, user training, and operational performance improvements across order processing, billing, collections, and fulfillment.

Business Analyst gathers requirements, translates business needs into functional specifications, documents workflows, supports system testing and UAT, analyzes order-to-cash data, troubleshoots business systems, coordinates integrations, and assists with process improvements, reporting, training, and system implementations across healthcare-related operations.

Provides reception and clerical support for the radiology department, including greeting patients and visitors, managing phone calls, scheduling appointments, maintaining records and databases, preparing reports, processing mail, ordering supplies, handling information requests, coordinating workflows, and performing basic accounting tasks such as invoice checks, deposits, and petty cash management.

Leads Dynatron’s revenue operations function across Sales, Marketing, Client Success, and Finance. Owns GTM planning, forecasting, funnel performance, deal desk governance, compensation strategy, revenue systems, Salesforce optimization, analytics, data governance, and quote-to-cash processes. Advises the CRO and executive leadership, develops the Revenue Operations team, and builds scalable processes and infrastructure that improve predictability, productivity, conversion, retention, and growth.

Monitors and optimizes contact center staffing, agent activity, schedules, skill routing, service levels, and KPIs in real time. Forecasts workload using volume trends, handle times, and seasonality, developing capacity models to support hiring, training, and budgeting. Manages Consumer Services mail and fulfillment processes, supports system implementations and testing, and collaborates with internal teams and vendors. Maintains accurate records while contributing to operational efficiency, reporting, and cross-functional initiatives.

Provides autonomous administrative, business, and personal support to the President and General Manager. Responsibilities include managing changing priorities, completing tasks accurately and promptly, protecting confidential information, supporting executive decision-making, and understanding high-level financial discussions. The role requires strong organization, time management, technology skills, adaptability, discretion, and the ability to work independently with minimal executive distraction.

Manages daily field operations for door, docking, and security product services, including scheduling, dispatching, project completion, labor and material cost control, financial reviews, customer satisfaction, safety meetings, employee development, hiring, and performance coaching. The role also supports technical and mechanical troubleshooting and leads operational improvement initiatives.

Provides administrative support to detailers by coordinating project areas, importing door schedules, preparing technical documentation and submittal packages, organizing project folders, uploading plans and specifications, and running reports. The role requires strong organization, attention to detail, communication, multitasking, and computer proficiency in a fast-paced office environment.

Leads collections team activities, monitors delinquency and performance metrics, performs quality assurance, ensures compliance with federal and state laws, contacts delinquent account holders, prepares reports, provides training and mentorship, handles complaints, and supports supervisors and special projects.