Top Operations & Support Jobs

Welcomes and assists families in person, by email, and text; explains swim programs, books and reschedules lessons, maintains accurate schedules and class rosters, supports instructors, and resolves customer questions. The role requires strong communication, organization, dependability, basic computer proficiency, and comfort working in a fast-paced, family-focused environment. This is a flexible part-time position with opportunities for bonuses, raises, and advancement.

Provides first-line technical support for hardware, software, network, and mobile-device issues. Responsibilities include troubleshooting, application installation, device imaging and deployment, asset tracking, IT purchasing logistics, offboarding support, documentation, and escalation of unresolved issues. The role also follows IT security policies, assists with equipment lifecycle management, and provides informal guidance to coworkers.

Provides customer service for Special Project shipping through phone and email, monitors shipments, resolves issues, coordinates with dispatch and operations, and supports team performance. The role handles escalations, guides staff, assists with hiring, helps set performance targets, and organizes department activities while ensuring adherence to company policies and customer service standards.

Supports insurance underwriting operations by clearing and logging submissions, collecting and entering data, maintaining files, preparing quotes, binders, policies, endorsements, and amendments, and responding to broker and billing inquiries. The role also assists Account Executives, solicits underwriting information, completes post-bind documentation, and maintains timely service standards. Strong organization, communication, math, typing, and Microsoft Office skills are required; insurance experience is preferred but not necessary.

Leads enterprise-wide process improvement and customer experience initiatives across banking operations, digital banking, lending, payments, and technology. Evaluates customer journeys, identifies workflow inefficiencies, applies Lean and Six Sigma methods, develops process documentation, and oversees quality assurance, UAT readiness, defect management, and implementation preparedness. Partners with cross-functional leaders to establish quality standards, drive organizational change, and report improvements to executive leadership.

Own B2B/EDI domain expertise, partner onboarding, transaction mapping, testing, certification, go-live, troubleshooting, and root-cause analysis. Drive AI-enabled use cases including automated mapping, error analysis, anomaly detection, operational dashboards, and model evaluation. Collaborate with business, product, engineering, data, and AI teams; document processes and communicate requirements, risks, and outcomes to technical and non-technical stakeholders.

Provides proactive administrative support to the Chief of Staff and Senior Management Team by managing schedules, communications, meetings, deadlines, reports, correspondence, board activities, special projects, and follow-up. Maintains accurate tracking systems, handles confidential information, coordinates logistics, prepares work products, and ensures requests and commitments are documented, assigned, completed, and escalated appropriately.

Provides onsite frontline technology support across the Hobby Center campus. Responsibilities include end-user troubleshooting, ticket management, Microsoft 365 and Entra administration, device provisioning, iOS and network support, asset management, documentation, staff training, technology communications, policy support, AI implementation, SharePoint adoption, vendor coordination, and process improvement.

Supports the Community Manager across assigned multifamily properties by overseeing leasing support, resident relations, rent collection, accounts payable, budgeting, payroll, bank deposits, data entry, and compliance. Coordinates onsite staff and contractors, resolves resident concerns, maintains operational standards, and manages the community in the Community Manager’s absence. Requires property management experience, accounting knowledge, property management software proficiency, computer skills, communication ability, and a valid driver’s license.

Manages day-to-day operations for an affordable housing portfolio, including leasing, waitlists, LIHTC and Section 8 compliance, certifications, resident files, vendor coordination, rent collection, delinquency follow-up, reporting, and resident relationships. Partners with centralized compliance, maintenance, marketing, and accounting teams to maintain audit-ready files, meet occupancy and service goals, protect revenue, and ensure fair housing standards.