Description
Fortis Property Management
Job Title: Floating Assistant Community Manager
Weekly Hours: Full-Time (Hourly)
Property Location: Harper Landing/The Costal
Property Type: Conventional
Position Overview:
The Floating Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of both assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi.
Why work for us?
Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.
Job Description/Principal Duties and Responsibilities:
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:
Financial
- Assist in the preparation of the annual operating budget
- Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
- Ensure all bank deposits are made in accordance with Company policy and procedures
- Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
- All on-site accounting functions
- Collect and process all payroll for the community
Resident Relations
- Provide superior customer service
- Resolve resident concerns
Staff Relations and Administration
- Management of the community in the absence of the Community Manager
- Adherence to and proper implementation of all Fortis Properties Management policies and procedures
- Thorough knowledge of the computer system
Knowledge of and adherence to the following:
- Fair Housing policies and procedures
- Life/Safety issues
- ADA, OSHA, EPA policies and procedures
Other duties as needed or required
Supervision Received:
The Assistant Manager will report to the Community Manager and/or Regional Property Manager.
Supervision Exercised:
The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.
Qualifications & Skills:
Education
- Two or four year college degree preferred
- High School graduate or equivalent
Experience
- Minimum of 1-3 years multi-family property management.
- Strong marketing and sales background
- Accounting system functions
- Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
- Computer skills to include Microsoft Office (Word, Excel)
Special Skills
- Ability to successfully interact with people
- Organizational skills
- Strong communication skills both orally and written
- Good decision making ability
- Professional image
- Valid driver’s license required
- Bilingual (English/Spanish) preferred
Benefits (Full-Time Employees Only)
- Competitive compensation based on experience and qualifications
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) options
- 401(k) retirement plan (eligibility per company policy)
- Paid Time Off
- Company-paid Holidays
- Professional development opportunities
- Career advancement within a growing organization
Disclaimer
This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).
This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- High school diploma or equivalent
- Two to four year college degree
- 1-3 years of multifamily property management experience
- Strong marketing and sales background
- Experience with accounting system functions
- Proficiency with property management software such as Yardi, RealPage, MRI, or AppFolio
- Computer skills, including Microsoft Word and Excel
- Ability to interact successfully with people
- Organizational skills
- Strong oral and written communication skills
- Good decision-making ability
- Professional image
- Valid driver’s license
- Bilingual English/Spanish ability
What We Do
Fortis Property Management is an Atlanta-based company focused on managing multifamily communities across the southeastern United States. It manages communities in several states and helps prospective residents find apartment homes, with employees serving as community guides. Its services include property operations, construction management, advisory and consulting, portfolio audits, due diligence, marketing and public relations, financial services, and training, emphasizing comprehensive solutions and quality service.
