Top Operations & Support Jobs

Supervises local inspection operations across South Texas, coordinating assignments, field staff dispatch, audits, client reporting, retained samples, safety and training logs, and equipment maintenance and calibration records. Maintains communication with clients, facility operations, loss control personnel, and ACA offices while reviewing and approving field reports and ensuring compliance with API, client, and ACA standards.

Lead and build BROADMIND's operations: create scalable processes, ensure legal/regulatory compliance, oversee day-to-day operations, analyze data to guide decisions, negotiate contracts, identify growth and partnership opportunities, and shape company culture while working closely with the CEO and executive team in a hands-on, zero-to-one environment.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Investigate customer issues involving emails, documents, data, accounts, integrations, and web applications. Configure customer accounts, support onboarding and enterprise integrations, troubleshoot logs and data, escalate well-scoped engineering tickets, and create automation, runbooks, and self-service tools. The role requires technical customer support, SQL and programming knowledge, email delivery expertise, careful data handling, and clear communication with technical and nontechnical stakeholders.

Provides Level 1 and some Level 2 IT service desk support for Apple and Windows devices, software, telecommunications, email, network access, and end-user applications. Responsibilities include ticket intake, prioritization, troubleshooting, resolution documentation, escalation, device configuration, software installation, fleet administration, user setup, and customer training. The role supports desktop projects, follows IT service-management policies, and provides professional assistance to employees, including executives.

Chief of Staff partners with the CEO to run company operations outside engineering. Responsibilities include leading engineering recruiting, managing customer onboarding and escalations, establishing finance, vendor, compliance, and internal systems, and feeding customer insights into product decisions. The role requires ownership of ambiguous problems, clear written communication, numerical ability, process improvement, customer engagement, and comfort working in a fast-paced early-stage startup.

Provides first-level technical support for banking technology platforms by troubleshooting customer issues, triaging incidents, managing support tickets, documenting resolutions, maintaining knowledge-base content, and escalating complex problems to higher-level teams. The role collaborates with developers, system administrators, and business analysts while adhering to security, privacy, and compliance requirements.

Own and optimize HubSpot’s revenue operating system across Sales and Marketing. Build and troubleshoot lead routing, scoring, automation, attribution, integrations, dashboards, forecasting support, and funnel reporting. Create AI-enabled workflows using Claude and integration tools, maintain data quality controls, support downstream handoffs, and document system architecture. The role translates business questions into measurable revenue improvements and requires deep hands-on HubSpot expertise, analytical ability, and cross-functional collaboration.

Supports commercial and business operations across pricing, proposals, customer business cases, market analysis, forecasting, CRM hygiene, budgeting, reporting, vendor coordination, and process improvement. Builds repeatable templates, systems, documentation, and decision frameworks while partnering with sales, finance, product, engineering, and leadership. The role requires analytical judgment, strong organization, comfort with ambiguity, and willingness to handle both strategic and detailed operational work.

Identify operational inefficiencies, research AI-enabled solutions, and build automations, simple tools, trackers, and workflows. The associate will manage improvement projects from problem definition through implementation, document processes, support adoption, validate AI outputs, and measure results. The role requires collaboration with leadership and colleagues, independent project execution, careful handling of confidential information, and clear communication of progress and obstacles.