Top Operations & Support Jobs

Own high-impact growth and strategy initiatives for Pallet, including channel partnerships, value-based pricing, business-case development, sales enablement, executive and investor networks, events, and commercial strategy. The role works closely with the CEO and senior leadership to improve GTM execution, activate partnerships, influence pricing, and increase the output of commercial and deployment teams.

Provide high-level administrative support to a CEO of multiple early-stage tech startups: manage complex calendars across time zones, handle email, coordinate meetings and projects, maintain shared documents, track tasks and deadlines, assist with personal scheduling, streamline communication, and implement AI-driven workflow improvements.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Processes newly signed deals from order entry through delivery, contract setup, lease funding, and client support. Reviews paperwork, coordinates installations, maintains ERP and CRM records, prepares leasing packages, reconciles funding, assists with billing questions, places client orders, and routes service requests. Requires strong organization, accuracy, communication, prioritization, and proficiency with ERP, CRM, and Microsoft Office tools.

Enters customer orders into production systems, assigns product and billing codes, corrects order holds, and releases orders for production. The role requires meeting productivity and quality targets, accurately identifying discrepancies, troubleshooting order-entry issues, managing multiple tasks, and communicating with team members and customers. It also includes training new and existing Order Processors. The position is onsite in a temperature-controlled printing manufacturing environment.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Participate in a 15-week hybrid training program covering IT support, networking, cloud fundamentals, operating systems, cybersecurity basics, and AI essentials. The program is designed for beginners and includes Google IT Support Professional and Google AI Essentials certificates. Applicants must meet Canadian eligibility, education, language, employment, and income requirements.

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.

Supports the day-to-day operation and culture of IDEO’s Chicago studio through calendaring, hospitality, logistics, supplies, meeting and event coordination, and workplace preparation. The role welcomes clients and visitors, coordinates travel logistics, resolves room and catering conflicts, develops vendor relationships, and creates on-brand experiences. It requires strong organization, prioritization, empathy, resilience, and a hands-on approach in a fast-paced, in-person creative environment.

Provides executive and departmental administrative support, including calendar management, meeting coordination, document preparation, correspondence, records management, travel arrangements, expenses, purchasing, deadline tracking, and communications. The role also supports projects and events, maintains confidentiality, improves office processes, and responsibly uses generative AI to draft, summarize, research, analyze, automate, and organize administrative work.